Troubleshooting
8 - 18 Operation
8
Operation
Problem
Possible Cause - Solution
The system freezes or
the screen goes dark.
The system’s power saving features have timed-out
. Use the AC adapter, press the sleep
(
Fn + F4
) key combination, or press the power button if no LEDs are lit.
A software conflict made the system “crash”
. Consult your
OS
manual. As a last resort,
since you will lose any unsaved data, try to reboot the system or if that doesn’t work, turn
the computer off and on again.
The system never goes
into Hibernate mode.
Make sure you have enabled
Hibernate
in the Power Options control panel in your OS
(see
“Hibernate” on page 3 - 18
).
The system does not go
into a power saving
mode when the battery is
low.
No power saving options are enabled
. Use one of the
Power Options
presets.
The infrared device does
not work.
T
he drivers (if supplied with the device) are not loaded.
Read the documentation which
comes with any new external device. Make sure you
install the driver (if one is required)
for it as this will allow you to access any extra functions which come with your device.
The
FIR
settings are not configured correctly.
See
“Configuring the Infrared Settings for
FIR” on page 3 - 22
. Check the settings for the infrared device in the
BIOS
(see
“I/O
Device Configuration (Advanced Menu)” on page 5 - 11
) are for the FIR setting.
The infrared
transceiver is blocked.
Make sure nothing is between your system’s infrared
transceiver and the destination’s transceiver. Infrared
transceivers operate on a “Line of
’Sight”.
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