English
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TROUBLESHOOTING
Refer to the symptoms and solutions listed below before sending the digital video
camera for repair. If the problem persists, contact your local reseller or service center
or send us an email at [email protected]
Power Supply
Symptom
Cause
Solution
The battery is not loaded.
Load the battery correctly.
The battery is exhausted.
Recharge the battery.
The power does not
come on.
The AC power adapter is
not connected correctly.
Reconnect it properly.
The digital video camera
was left unattended and
unused, so the auto power
off cuts it off.
Turn the power back on.
The power cuts out
during use.
The battery is exhausted.
Recharge the battery.
The power does not
go off.
Digital video camera
malfunction.
Reload the battery.
It is being used in extreme
low temperature.
Many shots are being
captured in dark places
inside, requiring flash.
The battery runs out
quickly.
The battery is not fully
charged. The battery is not
used for an extended
period of time after
charged.
Fully charge the battery
and discharge it for at least
one complete cycle before
using it to maximize its
performance and lifetime.
The battery or digital
video camera feels
warm.
Long period of continuous
use of the digital video
camera or the flash.
