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6. Trouble Shooting
1.
The “Found new hardware wizard” window pops up while plug in the
DVB-T USB?
Please refer to” Driver Installation” of “VideoWalker DVB-T USB user’s manual.
In XP/2000, if you change the USB port, you have to install the VideoWalker
DVB-T USB driver again.
2.
VideoWalker DVB-T USB does not work properly?
In most cases, it’s due to the drivers are not installed well. You might want to
check the driver installed in the device manager of Windows Control Panel. In
the device category “Sound, video and game controllers”, there must be a
device which is named “VideoWalker DVB-T USB adapter”. If not, please
remove the USB box, plug it into the USB port and follow the steps in “Driver
Installation” of “VideoWalker DVB-T USB user’s manual” to install the driver
again.
3.
Windows cannot find VideoWalker DVB-T USB?
a.
Check whether VideoWalker DVB-T USB was inserted correctly in the USB
port.
b.
After the VideoWalker DVB-T USB is plugged into the USB port, wait for at
least 3 seconds before you launch VideoWalker DVB-T USB
.
c.
Re-start the operation system.
d.
Run "Add/Remove Hardware Device" from Windows "Control Panel" to install
the correct drivers.
e.
Unplug the USB box, and then plug it again. Please note that the interval
between plug and unplug should be at least 3 seconds.
f
. Plug VideoWalker DVB-T USB box into another USB port of the PC.
4.
Windows cannot find the driver of VideoWalker DVB-T USB?
Make sure the original CD-ROM is in the CD-ROM drive during the installation.
Please indicate the correct directory where the drivers are located for Windows
if install the drivers manually.
a)
For WinXP/Win2000 D:\Drivers\Win2K&XP
b)
For Win98SE/WinME D:\Drivers\WinME&98SE
( D:\ is your CD ROM )
Make sure that the driver and your operation system matches. Please note that
the drivers for Win98SE and Win ME are the same and the drivers for Win XP
and Win 2000 are the same.
5.
Set up VideoWalker DVB-T USB software?
Install the software from autorun menu in CD-ROM.
Please run "Setup.exe" on the CD-ROM.
Follow the instruction of setup wizard for software installation.
6.
Cannot lock any program channel when auto scan?
Please click "Apply" button after making any changes to the settings in "DTT
Setup" before scanning the terrestrial signal.
Check the cable connection between VideoWalker DVB-T USB and the antenna.
Please note that the cable should be connected well to the connector of the card.
Exit VideoWalker DVB-T USB. Unplug the USB box, then plug it again. Note that
the interval between plug and unplug should be at least 3 seconds. Launch
