Warranty
Limited Warranty
As described herein,
Discount Water Softeners Inc.
warrants its products are free from defects in material and workmanship only,
when
properly installed, operated, and maintained. This warranty is subject to the exceptions herein.
Discount Water Softeners Inc.
warrants to the original owner that the items listed below, excluding but not limited to wear parts like
O-
rings, gaskets and seals, will be free from defects in materials and workmanship for the period of time specified below from the
original purchase date.
•
Control valves and all internal valve parts and the salt storage tank – LIFETIME
•
Mineral tank – LIFETIME
•
Any other component – ONE(1) YEAR
•
Ceramic disc for rotary valve (applicable to AIO series valves only) – LIFETIME
Media/resin is not warrantied due to water supply quality differences
Any parts used for replacement are warrantied for the remainder of the original warranty period applicable to the part from the
date of manufacture so long as the parts are installed by a
Discount Water Softeners Inc.
factory trained and authorized installer.
Discount Water Softeners Inc.'s
obligation by this Limited Warranty, at is option, is to repair or replace any warrantied product only.
Labor for repair or replacement is not included as part of this warranty. Prior to returning the product to
Discount Water Softeners
Inc.
, a valid return materials authorization number must be obtained from
Discount Water Softeners Inc
. Any product returned to
Discount Water Softeners Inc.
without a valid return authorization number will be rejected. Any product found to be defective will,
at the sole discretion of
Discount Water Softeners Inc.
, be repaired or replaced.
Discount Water Softeners Inc.
is not responsible for
shipping cost to the repair facility. This section lists the sole remedies for any valid warranty claim.
This warranty does not apply to defects reported to
Discount Water Softeners Inc.
outside of the warranty period.
This warranty does not apply to defects caused by installing, operating, servicing, modifying, repairing or maintaining (or lack of
maintaining) the product outside of
Discount Water Softeners Inc.'s
recommendations. Filters, membrane elements and flow
restrictors that become fouled or plugged due to excessive turbidity, dissolved solids, or microorganisms are not covered by this
warranty. This warranty does not apply to defects caused by damage during shipment, neglect, misuse, modification, accident,
noncompliance with local codes and ordinances, hot water, frozen water, sediment, corrosive liquids, gases, chemicals, bacteria,
animals, sand, salt, flood, wind, fire, outdoor installations where the product is not reasonably covered, pneumatic use, natural
disasters, war, terrorism or acts of God. No other person is authorized to make any other warranty on behalf of
Discount Water
Softeners Inc.
either during or after the applicable warranty period.
Discount Water Softeners Inc.
assumes no liability for determining the proper products and equipment or installation necessary to
meet the requirements of the user of the product, and
Discount Water Softeners Inc.
does not authorize others to assume such
liability on its behalf.
THE WARRANTIES AND REMEDIES HEREIN ARE EXCLUSIVE AND IN LIEU OF ANY AND ALL OTHER WARRANTIES OR REMEDIES
EITHER EXPRESSED OR IMPLIED, HEREIN OR ELSEWHERE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY,
FITNESS FOR ANY PARTICULAR PURPOSE, NON-INFRINGEMENT OR WARRANTIES RESULTING FROM COURSE OF PERFORMANCE,
COURSE OF DEALING OR FROM USAGE OF TRADE.
DISCOUNT WATER SOFTENERS INC.
HEREBY DISCLAIMS ALL OTHER
WARRANTIES.
DISCOUNT WATER SOFTENERS INC.'S.
LIABILITY SHALL NOT EXCEED THE COST OF THE PRODUCT.
DISCOUNT WATER
SOFTENERS INC.
IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR EXPENSES OF ANY KIND
WHATSOEVER, INCLUDING LOSS OF PROFITS, UNDER ANY CIRCUMSTANCES AND REGARDLESS OF WHETHER
DISCOUNT WATER
SOFTENERS INC.
WAS AWARE OF THE POSSIBILITY OF ANY SUCH LOSS.
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