USER MANUAL
GWR Router Series
57
Maintenance - Diagnostics
The GWR Router provide built-it tool, which is used for troubleshooting network problems. The
ping test bounces a packet of machine on the Internet back to the sender. This test shows if the GWR Router
is able to connect the remote host. If users on the LAN are having problems accessing service on the
Internet, try to ping the DNS server or other machine on network.
Click
Diagnostic
tab to provide basic diagnostic tool for testing network connectivity. Insert valid IP
address in
Hostname
box and click
Ping
. Every time you click
Ping
router sends four ICMP packets to
destination address.
Before using this tool make sure you
know the device or host’s IP address.
Figure 33 - Diagnostic page
Maintenance - Update Firmware
You can use this feature to upgrade the GWR Router firmware to the latest version. If you need to
download the latest version of the GWR Router firmware, please visit Geneko support site. Follow the on-
screen instructions to access the download page for the GWR Router.
If you have already downloaded the firmware onto your computer, click
Browse
button, on
Update
firmware
Tab, to look for the firmware file. After selection of new firmware version through
Browse
button
,
mechanism the process of data transfer from firmware to device itself should be started. This is done by
Upload
button. The process of firmware transfer to the GWR device takes a few minutes and when it is
finished the user is informed about transfer process success.
NOTE: The Router will take a few minutes to upgrade its firmware. During this process, do not
power off the Router or press the Reset button.
Figure 34 - Update Firmware page
In order to activate new firmware version it is necessary that the user performs system reset. In the
process of firmware version change all configuration parameters are lost and after that the system continues
to operate with default values.
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