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Before you call for service… 

(Cont.)

 

GEAppliances.com

Problem

Possible Causes

What To Do

Water dispenser does not work

Water supply line turned off or not 

connected.

See Installing the water line section of the Owner’s Manual 

found at  

www.GEAppliances.com.

Water filter clogged.

Replace filter cartridge or remove filter and install plug.

Air may be trapped in the water system.

Press the dispenser arm for at least two minutes.

Dispenser is LOCKED.

Press and hold the LOCK CONTROLS pad for 3 seconds.

Water spurting from dispenser

Newly-installed filter cartridge.

Run water from the dispenser for 3 minutes (about one and a half 

gallons).

Water is not dispensed but ice maker is 

working

Water in reservoir is frozen.

Call for service.

Refrigerator control setting is too cold.

Set to a warmer setting.

No water or ice cube production

Supply line or shutoff valve is clogged.

Call a plumber.

Water filter clogged.

Replace filter cartridge or remove filter and install plug.

Dispenser is LOCKED.

Press and hold the LOCK CONTROLS pad for 3 seconds.

CUBED ICE was selected but CRUSHED ICE 

was dispensed 

Last setting was CRUSHED ICE. 

A few cubes were left in the crusher from the previous setting. 

This is normal.

Refrigerator has odor

Foods transmitting odor to refrigerator.

Foods with strong odors should be tightly wrapped.
Keep an open box of baking soda in the refrigerator; replace 

every three months.

Interior needs cleaning.

See Care and cleaning section of the Owner’s Manual found at  

www.GEAppliances.com.

Moisture forms on outside of refrigerator

Not unusual during periods of high humidity.

Wipe surface dry. 

Moisture collects inside (in humid weather, 

air carries moisture into refrigerator when 

doors are opened)

Too frequent or too long door openings. 

This is normal for the beverage center.

Due to the higher humidity in the refrigerator, 

you may on occasion experience fog or small 

amounts of moisture in the refrigerator 

compartment. 

This is normal and may come and go as different food loads 

and environmental conditions change. Wipe dry with a paper 

towel if desired.

Interior light does not work

No power at outlet. 

Replace fuse or reset the breaker.

Light bulb burned out.

See Replacing the light bulbs section of the Owner’s Manual 

found at www.GEAppliances.com.

For LED lights 

Call Service.

Water on kitchen floor or on bottom of 

freezer

Cubes jammed in chute.

Poke ice through with a wooden spoon.

Hot air from bottom of refrigerator

Normal air flow cooling motor. In the 

refrigeration process, it is normal that heat 

be expelled in the area under the refrigerator. 

Some floor coverings are sensitive and 

will discolor at these normal and safe 

temperatures.

This is normal.

Refrigerator never shuts off but the 

temperatures are OK

Adaptive defrost keeps compressor running 

during door openings.

This is normal. The refrigerator will cycle off after the door 

remains closed for 2 hours.

Refrigerator is beeping

Door is open.

Close door.

Door not closing properly

Door gasket on hinge side sticking or folding 

over.

Apply paraffin wax to the face of the gasket.

Actual temperature not equal to Set 

temperature

Unit just plugged in.

Allow 24 hours for system to stabilize.

Door open for too long.

Allow 24 hours for system to stabilize.

Warm food added to refrigerator.

Allow 24 hours for system to stabilize.

Defrost cycle is in process.

Allow 24 hours for system to stabilize.

Troubleshooting Tips  

Save time and money! Review the charts on the following pages first and you may not need to call for service.

6

Содержание Profile Series

Страница 1: ...matic ice makers avoid contact with the moving parts of the ejector mechanism or with the heating element that releases the cubes Do not place fingers or hands on the automatic ice making mechanism wh...

Страница 2: ...nd obligation to have it replaced with a properly grounded 3 prong wall outlet Do not use an adapter The refrigerator should always be plugged into its own individual electrical outlet which has a vol...

Страница 3: ...hout power for an extended period NOTES The refrigerator temperature cannot be changed during TurboCool The freezer temperature is not affected during TurboCool When opening the refrigerator door duri...

Страница 4: ...lose the ice chute to keep warm room air from entering the ice bucket maintaining ice at a freezing temperature The hum of the motor closing the ice chute is normal shortly after dispensing ice You ma...

Страница 5: ...wer switch is in the OFF position Set the power switch to the ON position Water supply turned off or not connected See Installing the water line section of the Owner s Manual found at www GEAppliances...

Страница 6: ...carries moisture into refrigerator when doors are opened Too frequent or too long door openings This is normal for the beverage center Due to the higher humidity in the refrigerator you may on occasio...

Страница 7: ...7 Canada 1 800 661 1616 7...

Страница 8: ...8...

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Страница 10: ...have been installed improperly It does not cover the cost of returning the part to the supplier from whom it was purchased nor does it cover the cost of labor to remove or install it to diagnose the...

Страница 11: ...11 Notes GEAppliances com 11...

Страница 12: ...artridge if included due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply Replacement of the light bulbs if included or water filter car...

Страница 13: ...quand ceux ci sont froids Les clayettes et couvercles en verre peuvent se casser s ils sont expos s des changements soudains de temp rature ou si vous les cognez ou les faites tomber Le verre tremp e...

Страница 14: ...mise la terre est n cessaire Ceci permet d obtenir un meilleur rendement et vite de surcharger les circuits lectriques du domicile qui risque d occasionner un incendie en surchauffant Ne d branchez j...

Страница 15: ...QUES La temp rature du r frig rateur ne peut pas tre modifi e durant le mode TurboCool La temp rature du cong lateur n est pas modifi e durant le mode TurboCool Lors de l ouverture de la porte du r fr...

Страница 16: ...eur fermera la chute de glace pour emp cher l air ambiant de p n trer dans le r cipient de glace et ainsi maintenir la temp rature de cong lation Vous pouvez entendre les ventilateurs tourner hautes v...

Страница 17: ...la position ON marche L alimentation en eau est coup e ou n est pas rac cord e Voir la section Installation de la conduite d eau du Manuel d utilisation disponible sur www GEAppliances com Le comparti...

Страница 18: ...nt trop longtemps C est normal pour le centre de boissons tant donn le taux d humidit plus lev dans le compartiment du r frig rateur il est possible d y d celer la pr sence de brouillard ou de petites...

Страница 19: ...Alignez la fl che de la cartouche avec celle de porte cartouche Placez le dessus de la nouvelle cartouche vers le haut l int rieur du porte cartouche Ne l enfoncez pas dans le porte cartouche Tournez...

Страница 20: ...lacements votre domicile pour vous expliquer l utilisation de ce produit Une installation livraison ou maintenance d fectueuse Une panne du produit par abus d utilisation par mauvaise utilisation par...

Страница 21: ...calefacci n que libera los cubos No coloque los dedos ni las manos en el mecanismo de la m quina de hielo autom tica mientras el refrigerador est enchufado No limpie estantes de vidrio ni tapas con ag...

Страница 22: ...cter sticas t cnicas Se requiere un suministro el ctrico con fusible y conexi n a tierra de 115 voltios de CA 60 Hz 15 o 20 amperes Esto garantiza el mejor funcionamiento y adem s previene la sobrecar...

Страница 23: ...ratura del refrigerador no podr ser modificada durante el uso de TurboCool La temperatura del freezer no se ve afectada durante el uso de TurboCoolTM Al abrir la puerta del refrigerador durante el uso...

Страница 24: ...or cerrar el vertedor de hielo para evitar que entre aire caliente en el cubo de hielo manteniendo el hielo en una temperatura de congelamiento El zumbido del motor al cerrar el cubo de hielo es norma...

Страница 25: ...dicador a la posici n ON Encendido hacia abajo o mueva el interruptor est encendido de slizable a la posici n ON Encendido El suministro del agua est apagado o no est conec tado Consulte la secci n C...

Страница 26: ...www GEAppliances com Se forma humedad en la superficie del refrigerador No es extra o durante periodos de alta humedad Seque la superficie Humedad se forma al interior en clima h medo el aire lleva la...

Страница 27: ...de Bypass del Filtro Tap n de Bypass del Filtro Para usar el tap n del bypass del filtro en modelos de Water by Culligan primero se deber retirar el adaptador del filtro que se encuentra en el recipi...

Страница 28: ...ser informado dentro de las 48 horas luego de la entrega del electrodom stico Cualquier da o sobre la terminaci n que incluya xido deslustres o peque as manchas luego de la entrega Productos que no p...

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