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Before you call for service…  

GEAppliances.com

Troubleshooting Tips  

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Refrigerator does not operate

Refrigerator in defrost cycle.

Wait about 30 minutes for defrost cycle to end.

Either or both controls set to OFF

Set the controls to a lower temperature setting.

Refrigerator is unplugged.

Push the plug completely into the outlet.

The fuse is blown/circuit breaker is tripped.

Replace fuse or reset the breaker.

Refrigerator is in showroom mode.

Unplug the refrigerator and plug it back in.

Vibration or rattling (slight vibration is 

normal)

Rollers need adjusting.

See Rollers section of the Owner’s Manual found at  

www.GEAppliances.com.

Motor operates for long periods or 

cycles on and off frequently. (Modern 

refrigerators with more storage space and 

a larger freezer require more operating 

time. They start and stop often to 

maintain even temperatures.)

Normal when refrigerator is first plugged in.

Wait 24 hours for the refrigerator to completely cool down.

Often occurs when large amounts of food are 

placed in refrigerator.

This is normal.

Door left open.

Check to see if package is holding door open.

Hot weather or frequent door openings.

This is normal.

Temperature controls set at the coldest setting. See About the controls section of the Owner’s Manual found at  

www.GEAppliances.com.

Refrigerator or freezer compartment too 

warm

Temperature control not set cold enough.

See About the controls section of the Owner’s Manual found at  

www.GEAppliances.com.

Warm weather or frequent door openings.

Set the temperature control one step colder. See About the 

controls section of the Owner’s Manual found at www.

GEAppliances.com.

Door left open.

Check to see if package is holding door open.

Frost or ice crystals on frozen food (frost 

within package is normal)

Door left open.

Check to see if package is holding door open.

Too frequent or too long door openings.

This is normal.

Divider between refrigerator and freezer 

compartments feels warm

Automatic energy saver system circulates 

warm liquid around front edge of freezer 

compartment.

This helps prevent condensation on the outside.

Automatic ice maker does not work

Ice maker power switch is in the OFF position.

Set the power switch to the ON position.

Water supply turned off or not connected.

See Installing the water line section of the Owner’s Manual 

found at  

www.GEAppliances.com.

Freezer compartment too warm. 

Wait 24 hours for the refrigerator to completely cool down.

Piled up cubes in the storage bin cause the ice 

maker to shut off.

Level cubes by hand.

Ice cubes stuck in ice maker.

Turn off the ice maker, remove cubes, and turn the ice maker 

back on.

Ice cubes have odor/taste

Ice storage bin needs cleaning.

Empty and wash bin. Discard old cubes.

Food transmitting odor/taste to ice cubes.

Wrap foods well.

Interior of refrigerator needs cleaning.

See Care and cleaning section of the Owner’s Manual found 

at  

www.GEAppliances.com.

Small or hollow cubes 

Water filter clogged.

Replace filter cartridge with new cartridge or with plug.

Slow ice cube freezing

Door left open.

Check to see if package is holding door open.

Temperature control not set cold enough.

See About the controls section of the Owner’s Manual found 

at  

www.GEAppliances.com.

Frequent ‘buzzing sound” 

Ice maker power switch is in the 1 (on) position, 

but the water supply to the refrigerator has not 

been connected.

Set the power switch to the 0 (off) position. Keeping it in the 1 (on) 

position will damage the water valve.

Orange glow in the freezer

Defrost heater is on.

This is normal.

Cube dispenser does not work

Ice maker turned off or water supply turned off. Turn on ice maker or water supply.
Ice cubes are frozen to ice maker feeler arm.

Remove cubes.

An item is blocking or has fallen into the ice chute 

inside the top door bin of the freezer.

Remove any item that might be blocking, or has fallen into, the 

chute.

Irregular ice clumps in storage container.

Break up with fingertip pressure and discard remaining clumps.
Freezer may be too warm. Adjust the freezer control to a colder 

setting, one position at a time, until clumps do not form.

Dispenser is LOCKED.

Press and hold the LOCK CONTROLS pad for 3 seconds.

Water has poor taste/odor

Water dispenser has not been used for a long 

time.

Dispense water until all water in system is replenished.

Water in first glass is warm

Normal when refrigerator is first installed.

Wait 24 hours for the refrigerator to completely cool down.

Water dispenser has not been used for a long 

time.

Dispense water until all water in system is replenished.

Water system has been drained.

Allow several hours for replenished supply to chill.

5

Содержание Profile Series

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Страница 2: ...nd obligation to have it replaced with a properly grounded 3 prong wall outlet Do not use an adapter The refrigerator should always be plugged into its own individual electrical outlet which has a vol...

Страница 3: ...hout power for an extended period NOTES The refrigerator temperature cannot be changed during TurboCool The freezer temperature is not affected during TurboCool When opening the refrigerator door duri...

Страница 4: ...lose the ice chute to keep warm room air from entering the ice bucket maintaining ice at a freezing temperature The hum of the motor closing the ice chute is normal shortly after dispensing ice You ma...

Страница 5: ...wer switch is in the OFF position Set the power switch to the ON position Water supply turned off or not connected See Installing the water line section of the Owner s Manual found at www GEAppliances...

Страница 6: ...carries moisture into refrigerator when doors are opened Too frequent or too long door openings This is normal for the beverage center Due to the higher humidity in the refrigerator you may on occasio...

Страница 7: ...7 Canada 1 800 661 1616 7...

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Страница 10: ...have been installed improperly It does not cover the cost of returning the part to the supplier from whom it was purchased nor does it cover the cost of labor to remove or install it to diagnose the...

Страница 11: ...11 Notes GEAppliances com 11...

Страница 12: ...artridge if included due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply Replacement of the light bulbs if included or water filter car...

Страница 13: ...quand ceux ci sont froids Les clayettes et couvercles en verre peuvent se casser s ils sont expos s des changements soudains de temp rature ou si vous les cognez ou les faites tomber Le verre tremp e...

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Страница 15: ...QUES La temp rature du r frig rateur ne peut pas tre modifi e durant le mode TurboCool La temp rature du cong lateur n est pas modifi e durant le mode TurboCool Lors de l ouverture de la porte du r fr...

Страница 16: ...eur fermera la chute de glace pour emp cher l air ambiant de p n trer dans le r cipient de glace et ainsi maintenir la temp rature de cong lation Vous pouvez entendre les ventilateurs tourner hautes v...

Страница 17: ...la position ON marche L alimentation en eau est coup e ou n est pas rac cord e Voir la section Installation de la conduite d eau du Manuel d utilisation disponible sur www GEAppliances com Le comparti...

Страница 18: ...nt trop longtemps C est normal pour le centre de boissons tant donn le taux d humidit plus lev dans le compartiment du r frig rateur il est possible d y d celer la pr sence de brouillard ou de petites...

Страница 19: ...Alignez la fl che de la cartouche avec celle de porte cartouche Placez le dessus de la nouvelle cartouche vers le haut l int rieur du porte cartouche Ne l enfoncez pas dans le porte cartouche Tournez...

Страница 20: ...lacements votre domicile pour vous expliquer l utilisation de ce produit Une installation livraison ou maintenance d fectueuse Une panne du produit par abus d utilisation par mauvaise utilisation par...

Страница 21: ...calefacci n que libera los cubos No coloque los dedos ni las manos en el mecanismo de la m quina de hielo autom tica mientras el refrigerador est enchufado No limpie estantes de vidrio ni tapas con ag...

Страница 22: ...cter sticas t cnicas Se requiere un suministro el ctrico con fusible y conexi n a tierra de 115 voltios de CA 60 Hz 15 o 20 amperes Esto garantiza el mejor funcionamiento y adem s previene la sobrecar...

Страница 23: ...ratura del refrigerador no podr ser modificada durante el uso de TurboCool La temperatura del freezer no se ve afectada durante el uso de TurboCoolTM Al abrir la puerta del refrigerador durante el uso...

Страница 24: ...or cerrar el vertedor de hielo para evitar que entre aire caliente en el cubo de hielo manteniendo el hielo en una temperatura de congelamiento El zumbido del motor al cerrar el cubo de hielo es norma...

Страница 25: ...dicador a la posici n ON Encendido hacia abajo o mueva el interruptor est encendido de slizable a la posici n ON Encendido El suministro del agua est apagado o no est conec tado Consulte la secci n C...

Страница 26: ...www GEAppliances com Se forma humedad en la superficie del refrigerador No es extra o durante periodos de alta humedad Seque la superficie Humedad se forma al interior en clima h medo el aire lleva la...

Страница 27: ...de Bypass del Filtro Tap n de Bypass del Filtro Para usar el tap n del bypass del filtro en modelos de Water by Culligan primero se deber retirar el adaptador del filtro que se encuentra en el recipi...

Страница 28: ...ser informado dentro de las 48 horas luego de la entrega del electrodom stico Cualquier da o sobre la terminaci n que incluya xido deslustres o peque as manchas luego de la entrega Productos que no p...

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