32
Troubleshooting
Analyzer Control – Error Codes and Check Salt Light
Problem
Possible Cause
Solution
ERR 1 is displayed.
Program settings have been corrupted.
Press any key and reprogram Level I
settings.
ERR 2 is displayed.
The control is not a “North American” 60
Hz model.
Install 60 Hz Analyzer control.
ERR 3 is displayed.
Control does not know the position of the
camshaft. Camshaft should be rotating to
find Home position.
Wait for two minutes for the control to
return to Home position. The hourglass
should be flashing on the display
indicating the motor is running.
Camshaft is not turning during ERR 3
display.
Check that motor is connected. Verify that
motor wire harness is connected to motor
and control module.
Verify that optical sensor is connected
and in place.
Verify that motor gear has engaged cam
gear.
If everything is connected, try replacing in
this order:
1. Wire harness, motor, optical sensor
assembly
2. Control
Camshaft is turning more than five
minutes to find Home position.
Verify that optical sensor is in place and
connected to wire.
Verify that camshaft is connected
appropriately.
Verify that no dirt or rubbish is clogging
any of the cam slots.
If motor continues to rotate indefinitely,
replace the following components in this
order:
1. Wire harness, motor, optical sensor
assembly
2. Control
Err 6 is displayed.
Defective or disconnected probe.
Replace or reconnect probe.
Check Salt Light is displayed
on valve control - Press the
regen button to turn off the
check salt light.
No regenerant draw or insufficient
regenerant detected during regeneration.
Ensure salt/ regenerant is available.
Check for regenerant draw.
Inspect regenerant line for leaks.
