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49-80766-1
Problem
Possible Cause
What To Do
Display goes blank
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off.
See the Special features section.
Oven is in Sabbath Mode.
Verify that the oven is not in Sabbath Mode. See the Special
Features section.
Oven or cooktop will not
stay set.
Function error.
Disconnect all power for at least 30 seconds and then reconnect
power. If repeating, call for service.
Power outage, clock
flashes
Power outage or surge
Reset the clock. If the oven was in use, you must reset it by
pressing the
Cancel/Off
pad, setting the clock and resetting any
cooking function.
“Burning” or “oily” odor
emitting from the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a minimum of 3
hours. See the Cleaning the Oven section.
Strong odor
An odor from the insulation around
the inside of the oven is normal for the
first few times the oven is used.
This is temporary and will go away after several uses or a self-
clean cycle.
Fan noise
(on some models)
A convection fan may automatically
turn on and off.
This is normal. The fan is designed to operate intermittently to
maximize cooking evenness. The convection fan will operate
during preheat of the bake cycle. The fan will turn off after the
oven is heated to the set temperature. This is normal.
A cooling fan may automatically turn
on and off.
This is normal on some models. The cooling fan will turn off and
on to cool internal parts. It may run after the oven is turned off.
My oven door glass
appears to be "tinted" or
have a "rainbow" color. Is
this defective?
No. The inner oven glass is coated
with a heat barrier to reflect the heat
back into the oven to prevent heat
loss and keep the outer door cool
while baking.
This is normal. Under certain light or angles, you may see this tint
or rainbow color.
Sometimes the oven
takes longer to preheat to
the same temperature
Cookware or food in oven.
The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Number of racks in oven.
Adding more racks to the oven will cause the oven to take longer
to preheat. Remove some racks.
Different cooking modes.
The different cooking modes use different preheat methods to heat
the oven for the specific cooking mode. Some modes will take
longer than others (i.e. Convection Bake).
Display flashes
Power failure.
Reset the clock.
Unable to get the display
to show “SF”
Oven control pads were not touched
properly.
The
Broil Hi/Lo
and
Bake
pads must be touched at the same time
and held for 3 seconds.
Control signals after
entering cooking time or
start time
You forgot to enter a bake temperature
or cleaning time.
Touch the
Bake
pad and desired temperature or the
Self Clean
pad and desired clean time.
Oven racks are difficult
to slide
The shiny, silver-colored racks were
cleaned in a self-clean cycle.
Apply a small amount of vegetable oil to a paper towel and wipe
the edges of the oven racks with the paper towel. Do not spray
with Pam
®
or other lubricant sprays.
Steam from the vent
When using the ovens, it is normal
to see steam coming out of the
oven vents. As the number of racks
or amount of food being cooked
increases, the amount of visible steam
will increase.
This is normal.
Water remaining on oven
floor after Steam Clean
cycle.
This is normal.
Remove any remaining water with a dry cloth or sponge.
TROUBLESHOOTING TIPS
Troubleshooting tips (Cont.) ...
Before you call for service
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