Consumer Support
Tr
oubleshooting T
ips
Care and Cleaning
Operating Instructions
Safety Instructions
Troubleshooting Tips
Before you call for service…
Problem
Possible Causes
What To Do
Oven racks are
The racks were cleaned
•
Apply a small amount of vegetable oil to a paper
difficult to slide
in a self-clean cycle.
towel and wipe the edges of the oven racks with
the paper towel. Do not spray with Pam
®
or other
lubricant sprays.
Excessive smoking
Excessive soil.
•
Touch the
OFF
pad. Open the windows to rid the
during a clean cycle
room of smoke. Wait until the
LOCKED
light goes off.
Wipe up the excess soil and reset the clean cycle.
Oven door will not
Oven too hot.
•
Allow the oven to cool below locking temperature.
open after a clean
cycle
Oven not clean after
Oven controls not properly set.
•
See the
Using the self-cleaning oven
section.
a clean cycle
Oven was heavily soiled.
•
Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
“LOCK DOOR” flashes
The self-clean cycle has been
•
Close the oven door.
in the display
selected but the door is not
closed.
LOCKED” light is
The oven door is locked
•
Touch the
OFF
pad. Allow the oven to cool.
on when you want
because the temperature
to cook
inside the oven has not
dropped below the
locking temperature.
“F – and a number
You have a function
•
Touch the
OFF
pad. Put the oven back into operation.
or letter” flash
error code.
in the display
If the function code repeats.
•
Disconnect all power to the range for at least 30
seconds and then reconnect power. If the function
error code repeats, call for service.
Display goes blank
A fuse in your home may be
•
Replace the fuse or reset the circuit breaker.
blown or the circuit
breaker tripped.
The clock is turned off from
•
See the
Special features of your oven control
section.
showing in the display.
Display flashes
Power failure.
•
Reset the clock.
Unable to get the
Oven control pads were
•
The
BROIL
and
BAKE
pads must be touched
display to show “SF”
not pressed properly.
at the same time
and held for 3 seconds
.
Power outage,
Power outage or surge.
•
Reset the clock. If the oven was in use, you must
clock flashes
reset it by touching the
OFF
pad, setting the clock
and resetting any cooking function.
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