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Chapter 13: Troubleshooting
www.gateway.com
Internet
You cannot connect to the Internet
■
Make sure that your computer is connected to the telephone line and the
telephone line has a dial tone. Use the setup poster to make sure that the
connections have been made correctly.
■
Make sure that no one else is using the telephone line.
■
If you have the call waiting feature on your telephone line, make sure that
it is disabled.
■
Make sure that your account with your Internet service provider (ISP) is
set up correctly. Contact your ISP technical support for help.
■
Make sure that you do not have a problem with your modem. For more
information, see “Modem” on page 231.
You see an “Unable to locate host” message and are unable to browse
the Internet
This problem can occur when you have typed a URL (Web address) incorrectly,
you have lost your Internet connection, or your ISP is having technical
difficulties.
Double-check the URL or try a different URL. If the error message still appears,
disconnect from the ISP connection and close your browser, then reconnect
and open the browser. If you still get the error, your ISP may be having technical
difficulties.
Help and
Support
For more information about troubleshooting Internet
connections in Windows XP, click Start, then click Help
and Support.
Type the keyword
troubleshooting connections
in the
HelpSpot Search box
, then click
the arrow.
Содержание Profile 4
Страница 1: ...Customizing Troubleshooting your Gateway Profile 4 user sguide...
Страница 2: ......
Страница 48: ...40 Chapter 3 Getting Help www gateway com...
Страница 72: ...64 Chapter 4 Windows Basics www gateway com...
Страница 82: ...74 Chapter 5 Using the Internet www gateway com...
Страница 122: ...114 Chapter 6 Using Multimedia www gateway com...
Страница 148: ...140 Chapter 7 Customizing Your Computer www gateway com...
Страница 162: ...154 Chapter 8 Networking Your Computer www gateway com...
Страница 172: ...164 Chapter 9 Moving from Your Old Computer www gateway com...
Страница 224: ...216 Chapter 12 Upgrading Your Computer www gateway com...
Страница 266: ...258 Appendix A Safety Regulatory and Legal Information www gateway com...
Страница 280: ...MAN SYS US PFL4 5 USR GDE R0 05 03...