Gateway M465, Справочное руководство

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CHAPTER 9: Troubleshooting
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■
If you have “how to” questions about using
a program, see:
■
Online Help
■
Printed documentation
■
The Microsoft Windows
documentation
■
The software publisher’s Web site
■
See the troubleshooting section of this
chapter.
■
Have your customer ID, serial number, and
order number available, along with a
detailed description of your problem,
including the exact text of any error
messages, and the steps you have taken.
■
Make sure that your notebook is nearby at
the time of your call. The technician may
have you follow troubleshooting steps.
Telephone numbers
Gateway offers a wide range of customer service,
customer care, and information services.
Automated troubleshooting system
Telephone numbers
You can access the following services through
your telephone to get answers to your questions:
Service description How to reach
Use an automated menu system
and your telephone keypad to
find answers to common
problems. 800-846-2118