Gateway Gateway Profile 5, Руководство пользователя

Страница: 75 / 152

69 www.gateway.com
Troubleshooting
Audio
See “Sound” on page 82 .
Battery
See “Power” on page 80 .
CD or DVD drives
The computer does not recognize a disc or the CD or DVD drive
■
Make sure that the disc label is facing up, then try again.
■
Try a different disc. Occasionally discs are flawed or become scratched and cannot be
read by the CD or DVD drive.
■
If you are trying to play a DVD, make sure that you have a DVD drive. To identify
your drive type, see
“Identifying drive types” on page 43 .
■
Your computer may be experiencing some temporary memory problems. Shut down
and restart your computer.
■
Some music CDs have copy protection software. You may not be able to play these
CDs on your computer.
■
Clean the disc. For more information, see “Cleaning CDs or DVDs” on page 54 .
■
Make sure that the drive is configured correctly by following the instructions in the
drive documentation.
■
Reinstall the device driver.
Audio CD does not produce sound
■ Make sure that the disc label is facing up, then try again.
■ Some music CDs have copy protection software. You may not be able to play these
CDs on your computer.
■ Make sure that the volume controls are turned up. For more information, see
“Adjusting the volume” on page 26 .
■ Make sure that the mute controls are turned off. For more information, see “Adjusting
the volume” on page 26 .