37
TROUBLESHOOTING
The Vital Mixer Basic is reliable and robust and will work smoothly usually when
operated properly. However, should a problem occur, you will able quite easily to
eliminate this in most cases. The following error table is intended to assist.
WARNING:
Do not attempt to use this appliance for any other than the intended
use, described in these instructions. Maintenance and repair of the appliance must
be performed only by an authorized service centre. Do not use the appliance when
it is probably damaged or is not working as expected.
Problem
Solution
The motor starts
stuttering or is
too slow.
Turn to the higher speed level. Pour possibly some of the ingredients from the glass jug.
Pound solid ingredients (e.g.: nuts, hard chocolate) outside of the mixer.
The motor stops
during operation
or can not be tur-
ned on again.
Switch off the appliance immediately (turn the ON/OFF switch to position ›0‹), when the
motor stops unexpectedly or is stuck to prevent overheating. Then, check the following points:
·
The motor operates only when the glass jug is properly and fully assembled. Make sure
that the glass jug is properly assembled.
·
Remove the glass jug from the motor base and clear gently with a wooden or plastic
spoon stuck pieces of food on the blade. Apply no violence not to damage the blades.
·
Shred hard ingredients (eg nuts, hard chocolate) outside of the mixer. Remove a part of
the ingredients from the glass jug and then try again with a higher speed level.
·
Attention: Do not overload the motor of the appliance with too hard or too large ingre-
dients. Do not over load the glass jug. Process solid ingredients possibly in several steps.
The mixer is not suitable for grating of nuts, chocolate or other hard ingredients.
The bottom of
the glass jug
loosens up during
operation; liquid
escapes.
Switch off the appliance immediately (turn the ON/OFF switch to position ›0‹) and unplug
the power plug from the outlet. Empty the glass jug immediately. Clean and dry the motor
base. If liquids have been spilled into the air vents at the bottom of the motor base, and
have the appliance checked in a specialised service centre.
Make sure that the glass jug is correct and fully assembled according to the instructions
›Assembling the Glass Jug‹.
TIP: Before filling in the ingredients check the tightness of the mixing jar with some water.
You fail to seal
the glass jug;
liquid escapes at
the bottom of the
glass jar.
Empty the glass jug immediately. Disassemble the glass jug and check the parts for encru-
station or damage (cracks, scratches, cracks, deformation). If necessary, clean these parts.
Replace damaged parts with original spare parts from the manufacturer. Assemble the glass
jug according to the instructions.
ATTENTION: Never operate the appliance with unsuitable or damaged parts. Use only parts
that are intended and approved by the manufacturer for this purpose. To do so, contact
your dealer.
The appliance
does not turn on.
Check if the glass jug is properly assembled. If the security ring has been applied in the
wrong direction, the appliance cannot be switched on. When the glass jug is assembled cor-
rectly, it engages easily onto the motor base.
