Turning Incident Detection On and Off
CAUTION
Incident detection is a supplemental feature available only for certain outdoor activities. Incident detection
should not be relied on as a primary method to obtain emergency assistance. The Garmin Connect app does not
contact emergency services on your behalf.
NOTICE
Before you can enable incident detection on your watch, you must set up emergency contacts in the Garmin
Connect app (
Adding Emergency Contacts, page 105
). Your paired phone must be equipped with a data plan and
be in an area of network coverage where data is available. Your emergency contacts must be able to receive
emails or text messages (standard text messaging rates may apply).
1 From the watch face, hold MENU.
2 Select Safety & Tracking > Incident Detection.
3 Select a GPS activity.
NOTE: Incident detection is available only for certain outdoor activities.
When an incident is detected by your epix watch and your phone is connected, the Garmin Connect app can
send an automated text message and email with your name and GPS location (if available) to your emergency
contacts. A message appears on your device and paired phone indicating your contacts will be informed after
15 seconds have elapsed. If assistance is not needed, you can cancel the automated emergency message.
Requesting Assistance
CAUTION
Assistance is a supplemental feature and should not be relied upon as a primary method to obtain emergency
assistance. The Garmin Connect app does not contact emergency services on your behalf.
NOTICE
Before you can request assistance, you must set up emergency contacts in the Garmin Connect app (
). Your paired phone must be equipped with a data plan and be in an area of
network coverage where data is available. Your emergency contacts must be able to receive emails or text
messages (standard text messaging rates may apply).
1 Hold LIGHT.
2 When you feel three vibrations, release the button to activate the assistance feature.
The countdown screen appears.
TIP: You can select Cancel before the countdown is complete to cancel the message.
106
Safety and Tracking Features