Part #: GAR_IOM_ 4532522 Rev 08—6/17
59
Cooking Issues
Problem
Cause
Correction
Undercooked product
Incorrect recipe selected
Select correct recipe and retry.
Cook time too low
Use cook cycle change screen to increase cook
cycle.
Raw product too cold
Check that uncooked product is at correct
temperature (not frozen).
Raw product too thin
Use cook cycle change screen to decrease cook
gap.
Cook cycle stopped/aborted early by operator
Discard product.
Cook cycle stopped/aborted early by itself
Discard product.
Grill not at temperature before starting cycle
Use temperature status screen to check zone
temperatures versus set point.
Grill temperature incorrect
See Temperature Issues.
Possible element problems
See: Heater Problem.
Undercooked product only at front of
grill
Kitchen ventilation affecting temperatures
Check whether cool or high volumes of air are
directed towards the grill.
Release material sheet misplaced
Check release material sheet installation in
Section 2.
Inconsistent gap setting (front to back or side
to side)
Contact qualified service agency.
Overcooked product
Incorrect recipe selected
Select correct recipe and retry.
Cook time too high
Use cook cycle change screen to decrease cook
cycle.
Raw product too warm
Check that uncooked product is at correct
temperature (frozen meat not thawed).
Raw product too thick
Use cook cycle change screen to increase cook
gap.
Poor quality raw product
Retry recipe with newer product.
Inconsistent gap setting
(front to back or side to side)
Contact qualified service agency.
Grill over temperature before starting cycle
Use temperature status screen to check zone
temperatures versus set point.
Grill temperature incorrect
See Temperature Issues.
Section 5
Troubleshooting
Содержание XPE12
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