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Part Number 4532880 1/15 37

Section 5 

Troubleshooting

Troubleshooting Chart With Error Code / Indicator Lamp Flash Code

• 

Unit equipped with an indicator lamp:

The indicator lamp flashes to signal a specific problem area. Counting the number of short flashes after each long flash 

will give the possible cause. Example: “— …. — ….”  The LED lamp gives a long flash for 0.6 seconds. Then it gives 4 short 

flashes (indicated by the dots in the example). The sequence repeats unit the error is canceled.

• 

Unit equipped with a digital display:

The display may show an error code such as E04.

Number of Flashes

(Unit with Indicator Lamp)

Error Code

( Unit with 

Digital Display)

Possible Cause

Corrective Action

.....

Normal Operation.

Normal Operation.

1     “

— . — . — . “

E01

Unsuitable induction cooking pan. 
Cooking pan is not placed in the center 
of the heating zone. Internal wiring/coil 
connection malfunction. (3)

Check pan material.
Check pan placement on cooking area.
Contact your authorized service agency.

2     “

— .. — .. — .. “

E02

Unsuitable induction cooking pan. 
Internal software overcurrent. (3)

Check pan material.
Contact your authorized service agency.

3     “

— ... — ... — ... “

E03

Air-cooling system obstructed. Internal 
heat sink overheated. (1)

Let unit cool down. 
Verify that air vents are not obstructed. 
Check and clean air filter.
Contact your authorized service agency.

4     “

— .... — .... — .... “

E04 / 
E41 / E42 / E43 / 
E44 / E45 / E46

Overheated cooking zone.  Sensor unit 
failure. (1)
Overheated or defective sensor. (1)

5     “

— ..... — ..... — ..... “

E05

Error on rotary power switch. (1)

Contact your authorized service agency.

6     “

— ...... — ...... — ...... “

E06 / E30

Ambient temperature too high (the 
cooling system is not able to keep the 
induction unit in normal operating 
conditions). Internal component 
overheated. (1)

Let unit cool down. 
Verify that air vents are not block. Check 
and clean air filter. 
Verified that no hot air is sucked 
in by the fan. Reduce the ambient 
temperature. The intake air temperature 
must be lower than 104°F (40°C).
Contact your authorized service agency.

7     “

— ....... — ....... — ....... “

E29

Warning from cooking empty sensor or 
coil connection failed. (1)

Check food in the pan or empty pan.
Contact your authorized service agency.

8     “

— ........ — ........ — ........ “

E21 / E24

Sensor error, internal board or heat sink.
(1)

Contact your authorized service agency.

10  “

— .......... — .......... — .......... “

E10

Internal electronic failure. (1) or (2)

Contact your authorized service agency.

no flash code

E12

Warning of high heat sink temperature. 
Fan failure. (2)

Let unit cool down. 
Verify that air vents are not obstructed. 
Check and clean air filter.
Verified that no hot air is sucked in by 
the fan. Reduce ambient temperature. 
The intake air temperature must be 
lower than 104°F (40°C).
Contact your authorized service agency.

no flash code

E20

Warning of high internal temperature. (2)

(1) The induction unit stops working immediately.

(2) The induction unit continues to work in power reduction mode.

(3) The induction unit continues to work as usual. 

Содержание MO/WO 3500

Страница 1: ...on and Maintenance Manual This manual is updated as new information and models are released Visit our website for the latest manual Part Number 4532880 1 15 Induction Designer Series RTCS Module Line...

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Страница 3: ...dings and the equipment Garland is not responsible for any damages or personal injury caused by failure to observe any safety requirements Risks involved when disregarding safety precautions include b...

Страница 4: ...y persons including children with reduced physical sensory or mentalcapabilities orlackofexperienceandknowledge unless they have been given supervision concerning use of the appliance by a person resp...

Страница 5: ...face edges of all equipment nWarning Risk of burns from high temperatures You may get burnt if you touch any of the parts during cooking Surfaces close to the cooking surface including side panels may...

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Страница 7: ...nstallation 12 Critical Requirements 13 Summary of Operating Conditions 13 Electrical compartment 14 Installation Clearance 15 Location Requirements 16 Ventilation Requirements 16 Wok Bowl Coil Carrie...

Страница 8: ...Section 4 Maintenance Important Rules on Maintenance 32 Daily Cleaning and Maintenance 32 Weekly Cleaning and Maintenance 33 models provided with Garland Air Intake Kits 33 Yearly Maintenance 33 Secti...

Страница 9: ...he generator near the electrical connectors Important information such as the unit s model number serial number and electrical specifications can be found on the serial plate Accessories WOK PANS Noti...

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Страница 11: ...esponsible for interpreting all instructions correctly and performing the installation in compliance with national and local regulations The warning signs and serial plates on the equipment must stric...

Страница 12: ...comply with all requirements listed and ensure inspection is done by qualified personnel Typical Installation Procedure Component to Install Refer to the sections below for requirements Step 1 Wok Bo...

Страница 13: ...Minimal Diameter of Induction Pan 5 12cm Maximum Ambient Temperature In Storage 4 F to 158 F 20 C to 70 C In Operation 41 F to 104 F 5 C to 40 C Maximum Relative Air Humidity In Storage 10 to 90 In Op...

Страница 14: ...G H I F C E D G H I F J K J K F A Figure A All components and exposed wires are protected inside one single enclosed compartment B Figure B The interior space of the cabinet is divided The wok shieldi...

Страница 15: ...ailure All minimum clearances must be maintained Do not obstruct vents or openings Installation Clearance Components b a a b b b b b b b b a Cable Bend Connection Clearance minimum b Air Vents Clearan...

Страница 16: ...island suite compartments must have sufficient ventilation for the exhaust The in take air and exhaust air must not mix Depending on the air path and the amount of natural air movement it is highly re...

Страница 17: ...03 331 mm 0 59 15 mm 1 38 35 mm 1 38 35 mm 10 24 260 mm 3 82 97 mm 13 03 331 mm 11 89 302 mm 12 24 311 mm coil and heat detector connected with coil 98 43 2500 mm Side View Front View shielding plate...

Страница 18: ...eal silicone gasket ceran bowl counter surface 5x2 mm x1 provided coil carrier flange lock nut M5 x4 washer 5 15 mm x4 1 x 10 x 17 5 mm x4 provided M5 x25mm x4 The pressure spring has to be compressed...

Страница 19: ...t to use isopropyl alcohol minimum 70 or equivalent to clean any surface areas where the silicone adhesive will be applied Notic The coils temperature sensing element on the coil carrier sheet must ha...

Страница 20: ...ge with silicone 6 Fill the gap between the bowl the coil carrier and the counter top with silicone sealant 7 Secure the coil carrier with fasteners shown in section Dimensions coil carrier and mounti...

Страница 21: ...asten the control unit to the panel fasteners not provided Illustration Measurements in mm and inch Front Panel BACK MOUNT METHOD NOTE For this type of installation the maximum thickness of the panel...

Страница 22: ...mm 4 72 120 mm 2 5 63 5 mm 3 62 92 mm 0 08 2 mm 0 55 14 mm 1 34 34 mm 2 28 58 mm 4 17 106 mm 4 72 120 mm 0 4 09 104 mm 4 x R 0 2 5 mm 4 09 104 mm 0 31 x 0 18 8 x 4 5 mm 0 31 8 mm 0 31 8 mm 1 5 38 mm 2...

Страница 23: ...g signs and markings on the unit nWarning If ground fault current protective switches are used they must be provided with selective activation and designed for a minimum fault current of 30mA Multiple...

Страница 24: ...l knobs are in the 0 OFF position BEFORE connecting the unit to the electrical supply ON Position Any position other than 0 is pointing to the LED indicator light The LED is on OFF Position 0 is point...

Страница 25: ...k zone 2 Turn the control knob to a position between 1 and 12 The LED lamp illuminates and the water is heated ON Position Any position other than 0 is pointing to the LED indicator light The LED is o...

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Страница 27: ...ty pan always put food products water or oil into the pan before turning the unit on Failure to do so will result in irreparable damage nWarning Short Cook Time Induction unit offers short cooking tim...

Страница 28: ...install or operate this equipment in outdoor areas nWarning Steam can cause serious burns Always wear some type of protective covering on your hands and arms when removing lids or pans from the unit L...

Страница 29: ...tion Any position other than 0 is pointing to the LED indicator light The LED is on OFF Position 0 is pointing to the LED indicator light The LED is off Set and adjust the power level by turning the c...

Страница 30: ...n is put on the hob the heating process is engaged and the indicator lamp stops flashing and remains bright However the indicator lamp will keep flashing if the unit is unable to detect the pan or an...

Страница 31: ...ct the unit from main power supply Do not touch any parts inside the unit Failure to disconnect the power at the main power supply disconnect could result in serious injury or death The power switch D...

Страница 32: ...rdware store NOTE Cleaning tools and supplies are not provided 1 You may use a razor blade scraper or a non scratching sponge to remove all residues on the glass When scraping ensure you angle your ra...

Страница 33: ...s often as required MODELS PROVIDED WITH GARLAND AIR INTAKE KITS The filter is inserted into the air filter holder mounted onto the cabinet Garland s Air Intake Filter is dishwasher safe Wipe the filt...

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Страница 35: ...diately The induction unit continues to work in a power reduction mode The induction unit continues to work as usual For any unit equipped with an indicator lamp or a digital display see section Troub...

Страница 36: ...ing system is not able to keep the induction unit in normal operating conditions Verify that no hot air is sucked in by the fan Reduce the ambient temperature The intake air temperature must be lower...

Страница 37: ...cy 4 E04 E41 E42 E43 E44 E45 E46 Overheated cooking zone Sensor unit failure 1 Overheated or defective sensor 1 5 E05 Error on rotary power switch 1 Contact your authorized service agency 6 E06 E30 Am...

Страница 38: ...38 Part Number 4532880 1 15 Troubleshooting Section 5 Wearable Parts List Photo Part Number Description 70000015 Silicone Seal PACTAN 7076 310ml For installation and water tight seal...

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Страница 40: ...inuing product improvement may necessitate change of specifications without notice Every new piece of Manitowoc Foodservice equipment comes with KitchenCare and you choose the level of service that me...

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