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7 WARRANTY CONDITIONS
1Warranty for correct operation of the central heating boiler, certified by a
stamp from the installer and from the point of sale, and signature of the
seller is granted for a period:
of
36
months from the date of purchase - for the boiler casing, but no
longer than 36+12 months from date of manufacture *, valid throughout the
territory of the Republic of Poland, Warranty for the controller, fan and
draught regulator is granted for a period of 12 months.
2 The warranty shall be extended for the period from the day a repair has
been requested to the date of notifying the buyer of the performance of the
repair. This time is confirmed in the repair card and warranty card. The
manufacturer is obliged to perform a warranty repair within 14 days from
the date of notification by the purchaser.
3 The warranty card is the only document that entitles the purchaser to a
free warranty repair. A warranty card without date stamps and signatures is
invalid. Duplicates of the warranty will not be provided in case of loss.
4 The warranty expires in case of use of security not compliant with PN-
91/B-02413: connection of the boiler in a closed system without adequate
security and maintenance. Repairs performed during the warranty period
by unauthorized persons, damage caused by failure to follow instructions.
5 Claims regarding the quality of the boiler should be reported to the
manufacturer by sending a completed claim coupon filled out by the point
of sale.
6 If the claim proves to be unjustified, the costs associated with the arrival
of a representative are to be covered by the person making the claim.
7 The warranty does not cover cast iron components, boiler connections,
the draught regulator and thermometer.
8
The warranty will be declared invalid in case it is discovered that
fuels are burned that cover the walls of the boiler with tarry, difficult
to remove deposits, something that indicates boiler temperatures
below 50
o
C were maintained for longer periods of time.
9 In case of lack of access to the boiler or the controls, the technician will
not perform repair or maintenance activities and the user will be charged
with travel costs.
10 The scope and method of the warranty repair is decided by the
warrantor.
11 In case of damage to the controller, which exhibits itself in the
continuous operation of the fan motor or pump, the claim will not be
recognised, because this damage was caused by a short circuit in the
given element. The fuse on the controller protects the components from
overload, but not from a short circuit.
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