35
01.02.2021
Cod. 80005870a - GB
10. Anomalies and Remedies
In case of cabinet failure to service, its displayed products must be placed adequate temperature cold
-
room.
If it is not possible to identify or solve the anomaly, request the intervention of a qualified technician by contacting the
service centre or your retailer.
Anomalies
Causes
Remedies
The display of the con-
trollers Dixell XR50CX
and XR77CX show
“HA2” warning.
Wurm CRA controller
display shows “COH” or
“CSd” warning.
Alarm sound of the con-
troller.
Obstructed or dirty condenser.
Clean the condenser. See “7.6 and 7.7 Cleaning
the condenser”. If the problem continues, switch
off the refrigerated cabinet and call Technical Sup-
port.
The display of the con-
trollers Dixell XR50CX
and XR77CX show “P1”,
“P2”, “P3” or “P4” warn-
ing.
Wurm CRA controller
display shows “PR1”,
“PR2” or “PR3” warning.
Defective probe.
Call Technical Support.
Condensation on the
glass.
The environmental conditions of the store are not
suitable.
See “5.1 Positioning the refrigerated cabinet”.
Activate the demisting fan if any (the accessory is
available in some models).
Refrigerated cabinet in defrosting phase.
Wait for the end of defrosting phase. See “8.6
defrosting”.
Presence of water on the
floor.
Presence of condensa-
tion on the cabinet.
Products not loaded correctly. Refrigerated air
grills obstructed.
Re
-
arrange the products. Remove the obstacles
from the refrigerate air grills. Refer to chapter 6
“Loading and using the refrigerated cabinet”.
Acrylic glass air baffles of air intake and air outlet
are installed incorrectly or are inverted.
Reposition correctly the air baffles.
The environmental conditions of the store are not
suitable.
See “5.1 Positioning the refrigerated cabinet”.
Improper ventilation of the condensing unit.
Remove the obstacles along the external perime-
ter of the base. Make a reference to “5.1 Position-
ing the refrigerated cabinet”.
Obstructed or dirty condenser.
Clean the condenser. See “7.6 and 7.7 Cleaning
the condenser”. If the problem continues, switch
off the refrigerated cabinet and call Technical Sup-
port.
The refrigerated cabinet
is noisy.
Obstructed or dirty condenser.
Clean the condenser. See “7.6 and 7.7 Cleaning
the condenser”. If the problem continues, switch
off the refrigerated cabinet and call Technical Sup-
port.
Cabinet is not levelled.
Adjust the feet/supports. See “5.3 Adjusting feet/
supports”.
Содержание Viessmann Tecto CI1 Series
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