GALILEI Viessmann Tecto CI1 Series, Руководство пользователя

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34 01.02.2021 Cod. 80005870a - GB
10. Anomalies and Remedies
10.1 Anomalies and remedies
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Before calling Technical Support, see the following table to check if the problem can be solved.
Anomalies Causes Remedies
The refrigerated cabinet
does not switch on.
The controller display is
off.
The refrigerated cabinet plug is not connected
properly to the power supply socket. No electric Connect the plug to the socket properly. Check
the general power supply board of the store.
The magnetothermal switch is “off”. Turn on the switch.
Intervention of the magnetothermal isolator
switch.
Reset the isolator switch. If the problem isn’t
solved, turn off the refrigerated cabinet and call
Technical Support.
Lighting does not turn on.
(if any)
Controller command not activated.
Activate the LED lighting switch. See chapter “8.7
Lighting on/off switching”
The LED wire plug is not connected properly to
the LED bar. Check the connection between the plug and the
LED bar.
The refrigerated cabinet plug is not connected
properly to the power supply socket. No electric
energy available in the store.
Connect the plug to the socket properly. Check
the general power supply board of the store.
The magnetothermal switch is “off”. Turn on the switch.
Intervention of the magnetothermal isolator
switch.
Reset the isolator switch. If the problem isn’t
solved, turn off the refrigerated cabinet and call
Technical Support.
The refrigerated cabinet
does not refrigerate
properly.
The display deck is fro-
zen.
The evaporator is frozen.
The display of the con-
trollers Dixell XR50CX
and XR77CX show “HA”
warning.
Wurm CRA controller
display shows “AH” warn-
ing.
Products not loaded correctly. Refrigerated air
grills obstructed.
Re
-
arrange the products. Remove the obstacles
from the refrigerate air grills. Refer to chapter 6
“Loading and using the refrigerated cabinet”.
Acrylic glass air baffles of air intake and air out-
let are installed incorrectly or are inverted.
Reposition correctly the air baffles.
The environmental conditions of the store are
not suitable.
See the section “5.1 Positioning the cabinet”.
The controller temperature is set incorrectly.
Set the proper temperature according to the dis-
played product. See chapter “8.5 Set
-
Point
(working temperature)”.
Unsuitable ventilation in the condensing unit.
Remove the obstacles along the external perime-
ter of the base. Make reference to “5.1 Positioning
the refrigerated cabinet”.
Obstructed or dirty condenser.
Clean the condenser. See “7.6 and 7.7 Cleaning
the condenser”. If the problem continues, switch
off the refrigerated cabinet and call Technical Sup-
port.
Evaporator obstructed by ice (ice or frost under
the display deck).
Activate manual defrosting. See “8.6 Defrosting”.
If the problem continues, switch off the refrigerat-
ed cabinet and call Technical Support..