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STATEMENT OF LIMITED PRODUCT WARRANTY
en-us
STATEMENT OF LIMITED PRODUCT
WARRANTY
STATEMENT OF LIMITED PRODUCT WARRANTY
Gaggenau® Clothes Washer
What this Warranty Covers & Who it Applies to:
The limited warranty provided by BSH Home Appliances
(“Gaggenau”) in this Statement of Limited Product
Warranty applies only to the Gaggenau appliance sold to
you, the first using purchaser, provided that the Product
was purchased:
▯
For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal
household purposes.
▯
New at retail (not a display, “as is”, or previously
returned model), and not for resale, or commercial
use.
▯
Within the United States or Canada, and has at all
times remained within the country of original
purchase.
The warranties stated herein apply to the original
purchaser of the product warranted herein and to each
succeeding owner of the product purchased for ordinary
home use during the term of the warranty.
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for Gaggenau to notify you in the unlikely event
of a safety notice or product recall.
Limitation for Third Party Accessories:
Third party accessories, other than those shipped with
your Gaggenau appliance, and any consequential
damages resulting therefrom, are not covered by this
warranty. This limitation expressly includes the implied
warranties of merchantability and fitness for a particular
purpose, which are also expressly excluded with respect
to third party accessories, other than those shipped with
your Gaggenau appliance. Use of third party accessories,
other than those shipped with your Gaggenau appliance,
does not void this warranty on any other part, and all
other provisions of this warranty remain in effect.
How Long the Warranty Lasts:
Gaggenau warrants that the Product is free from defects
in materials and workmanship for a period of seven
hundred thirty (730) days from the date of purchase. The
foregoing timeline begins to run upon the date of
purchase, and shall not be stalled, tolled, extended, or
suspended, for any reason whatsoever. This product is
also warranted to be free from
cosmetic
defects in
material and workmanship (such as scratches of stainless
steel, paint/porcelain blemishes, chips, dents, or other
damage to the finish) of the Product, for a period of sixty
(60) days from the date of purchase or closing date for
new construction. This
cosmetic
warranty excludes slight
color variations due to inherent differences in painted
and porcelain parts, as well as differences caused by
kitchen lighting, product location, or other similar factors.
This
cosmetic
warranty specifically excludes any display,
floor, “As Is”, or “B” stock appliances.
Repair/Replace as Your Exclusive Remedy:
During this warranty period, Gaggenau or one of its
authorized service providers will repair your Product
without charge to you (subject to certain limitations
stated herein) if your Product proves to have been
manufactured with a defect in materials or workmanship.
If reasonable attempts to repair the Product have been
made without success, then Gaggenau will replace your
Product (upgraded models may be available to you, in
Gaggenau’s sole discretion, for an additional charge). All
removed parts and components shall become property of
Gaggenau at its sole option. All replaced and/or repaired
parts shall assume the identity of the original part for
purposes of this warranty and this warranty shall not to
be extended with respect to such parts. Gaggenau’s sole
liability and responsibility hereunder is to repair
manufacturer-defective Product only, using a Gaggenau
authorized service provider during normal business
hours. For safety and property damage concerns,
Gaggenau highly recommends that you do not attempt to
repair the Product yourself, or use an un-authorized
servicer; Gaggenau will have no responsibility or liability
for repairs or work performed by a non-authorized
servicer. If you choose to have someone other than an
authorized service provider work on your Product, THIS
WARRANTY WILL AUTOMATICALLY BECOME NULL
AND AVOID. Authorized service providers are those
persons or companies that have been specially trained on
Gaggenau products, and who possess, in Gaggenau’s
opinion, a superior reputation for customer service and
technical ability (note that they are independent entities
and are not agents, partners, affiliates or representatives
of Gaggenau). Notwithstanding the foregoing, Gaggenau
will not incur any liability, or have responsibility, for the
Product if it is located in a remote area (more than 100
miles from an authorized service provider) or is in a
reasonably inaccessible, hazardous, threatening, or
treacherous locale, surroundings, or environment; in any
such event, if you request, Gaggenau would still pay for
labor and parts and ship the parts to the nearest
authorized service provider, but you would still be fully
liable and responsible for any travel time or other special
charges by the service company, assuming they agree to
make the service call.
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