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Home Connect™
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8.3 Changing settings via the Home Con-
nect™ app
You can use the Home Connect™ app to change the set-
tings for the cooking zones and send them to the cooktop.
Requirements
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The appliance is connected to the home network and to
the Home Connect™ app.
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In order to set the hob via the app, the basic setting
must be switched on.
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The hob is switched on.
1.
Select the setting in the Home Connect™ app and send
it to the cooktop.
Follow the instructions in the Home Connect™ app.
2.
If the setting was previously , two steps are required:
‒
If flashes, touch ⁠.
‒
If the cooking zone display alternately flashes the old
and new value, select the cooking zone.
3.
If the setting was not previously , the old and new
value alternately flash directly on the cooking zone dis-
play.
‒
To accept the setting for the cooking zone, select the
cooking zone.
4.
To discard the setting, touch any other button on the
cooktop.
8.4 Software update
Your appliance's software can be updated using the soft-
ware update function, e.g. for the purposes of optimiza-
tion, troubleshooting or security updates.
To do this, you must be a registered Home Con-
nect™ user, have installed the app on your mobile device
and be connected to the Home Connect™ server.
As soon as a software update is available, you will be in-
formed via the Home Connect™ app and will be able to
start the software update via the app. Once the update
has been successfully downloaded, you can start installing
it via the Home Connect™ app if you are in your local area
network. The Home Connect™ app will inform you once
installation is successful.
Notes
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You can continue to use your appliance as normal while
updates are downloading. Depending on your personal
settings in the app, software updates can also be set to
download automatically.
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We recommend that you install security updates as
soon as possible.
8.5 Remote diagnostics
The Customer Service can access your appliance via Re-
mote Diagnostics if you ask them to do so, if your appli-
ance is connected to the Home Connect™ server and if
Remote Diagnostics is available in the country where you
are using the appliance.
Tip: Further information and details about the availability
of Remote Diagnostics in your country can be found in the
Service/Support section of your local website: www.home-
connect.com
8.6 Data Protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the
Home Connect™ server (initial registration):
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Unique appliance identification (consisting of appliance
codes as well as the MAC address of the installed Wi-Fi
communication module).
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Security certificate of the Wi-Fi communication module
(to ensure a secure data connection).
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The current software and hardware version of your ap-
pliance.
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Status of any previous reset to factory settings.
This initial registration prepares the Home Connect™
functions for use and is only required when you want to
use the Home Connect™ functions for the first time.
Note: Please note that the Home Connect™ functions can
be utilized only with the Home Connect™ app. Information
on data protection can be called up in the Home Con-
nect™ app.
8.7 Wi-Fi module
FCC/IC Statements
Model: COM2
FCC ID: 2AHES-COM2
IC ID: 21152-COM2
The Home Connect™ Wi-Fi module is a communication
device designed to provide communication between appli-
ances and smart devices.
This module is integrated at the factory, under direct con-
trol of BSH Home Appliances Corporation, and is not user
serviceable or upgradable. At least 7⅞ inch (20 cm) sepa-
ration distance should be maintained from device to user.
FCC COMPLIANCE STATEMENT
CAUTION
Changes or modifications not expressly approved could
void your authority to use this equipment.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
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This device may not cause harmful interference, and
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This device must accept any interference received, in-
cluding interference that may cause undesired opera-
tion.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada license exempt
RSS standard(s).
Operation is subject to the following two conditions:
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This device may not cause interference, and
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This device must accept any interference, including in-
terference that may cause undesired operation of the
device.