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en
After-sales service
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After-sales service
After-sales service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an appropriate
solution, also in order to avoid after-sales personnel
having to make unnecessary visits.
E number and FD number
When calling us, please give the full product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found when you open the
appliance door.
To save time, you can make a note of the number of your
appliance and the telephone number of the after-sales
service in the space below, should it be required.
Please note that a visit from an after-sales service
engineer is not free of charge, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
J
Tables and tips
Tables and tips
Notes
–
The cooking times specified are intended as a
guide.The actual cooking time depends on the
quality and temperature of the food before cooking,
as well as its weight and thickness.
–
The figures listed refer to average quantities of food
for four people. If you wish to cook a larger quantity
of food, you should allow for extra cooking time.
–
Use the cookware specified. If you use other
cookware, the cooking times may be longer or
shorter.
–
If you have not made a particular dish before, use
the shortest time specified to start with. You can
extend the cooking time if necessary.
–
Open the door of the preheated oven for a short
time only and quickly place your food inside the
appliance.
–
When using only one cooking container, place it in
the appliance on the second level from the bottom.
–
When steaming, defrosting, dough proving and
reheating, you can use up to three rack levels at a
time (rack levels 1, 2 and 3 from the bottom). This
will not cause flavour to transfer.This allows fish,
vegetables and desserts to be prepared at the same
time.However, the specified cooking times may
need to be extended for large quantities of food.
–
If you are only baking on one level, use level 2. If
you are baking on two levels at the same time, use
levels 1 and 3.
–
Do not allow the food to come into contact with the
cooking compartment or the back panel of the oven.
–
The combi-steam oven door must be able to shut
properly. Keep the seal surfaces clean at all times.
–
Do not place too many items close together on wire
racks or in containers. This is to ensure optimal
steam circulation.
–
When cooking very cold foods and when cooking at
high temperatures, the cooking container may
deform.This deformation does not impair its
performance. When the cooking container cools
down again, it returns to its original shape.
–
If you wish to cook food using steam and the
appliance has been heated to over 100 °C (for
example because it has just been used for baking),
allow the appliance to cool down before steaming
your food.Otherwise, the high temperature will
cause your food to dry out.
E no.
FD no.
After-sales service
O
GB
0344 892 8988
Calls charged at local or mobile rate.
IE
01450 2655
0.03 € per minute at peak.
Off peak 0.0088 € per minute.
AU
1300 368 339
NZ
09 477 0492
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