Gadget Labs WavePRO, Руководство пользователя

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Registration, Support & Warranty information
Product registration
If you purchased directly from Gadget Labs, you are automatically
registered. Otherwise, please surf to the on-line registration form at
our Internet web site: http://www.gadgetlabs.com/register. This will
help us maintain your warranty info. We also maintain a customer
e-mail list and periodically we'll send out notices about driver
updates, special offers and new product announcements. If you would
like to be included on this e-mail list, send an e-mail to
'hotline@gadgetlabs.com' or visit our web site, www.gadgetlabs.com',
and sign up.
Support
Problems with PC products can sometimes be tricky to resolve. But
prior to starting Gadget Labs, since we spent many years in the PC
business, we'll apply all our knowledge to helping you sort out any
difficulties. We will need some assistance from you so that we can
help resolve issues quickly. The most important thing you can do is
prepare a good description of the problem. If you send us e-mail or
call us, please include or have the following information ready:
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Your name and e-mail address
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Your PC hardware configuration (processor, RAM, hard drive,
other cards installed in your system).
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Operating system and software applications
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Problem report: Please be as specific as you can. If possible,
list any error message that was displayed, how you were using
the program, any observations about audio problems, etc.
E-mail : The fastest way for us to provide support is with e-mail sent
to our special customer support inbox ‘ hotline@gadgetlabs.com ’.
World Wide Web : surf to our web site at ‘ www.gadgetlabs.com ’.
The support section includes details about common technical issues
and how to resolve them. Driver updates can be downloaded from
the web site as well.
Telephone support: Call us at 503-827-7372 from 9AM to 5PM US
Pacific time.
Customer Satisfaction promise
If you purchased the WavePRO interface directly from Gadget Labs, you
may return it to us for any reason within 30-days of the purchase for a full
refund. Before returning the card, you must first contact us to obtain a
return authorization number (RMA number).
If you purchased the product from a dealer, please contact them for help.
We strongly encourage all dealers to offer a similar 30-day return policy
on our products.
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