Fault type and troubleshooting
Problem
Reason
The air fryer
fails to work.
The cooked food
materials are
undercooked
The food materials are
not evenly fried in the
air fryer.
The product power
plug is not inserted.
You haven't set the timer yet.
The fryer is not properly
placed in the air fryer.
There are too many food
materials in the fryer.
The set temperature is too low.
Divide the food materials into small
batches and put them on the grill,
so that they are fried more evenly.
Adjust the temperature control knob
to the desired temperature setting
(see "Settings" in the chapter
"Product Use").
The overheating protection
system is activated.
When the temperature is cooled to a
low temperature, the product returns
to normal work. If the overheating
protection fails, the product should
be maintained by the professional
maintenance personnel.
Insert the plug into a
grounded power socket.
Turn the timer knob to the desired
cooking time to turn on the product.
Push the fryer completely
into the air fryer.
Solution
The cooking time is too short
Adjust the timer knob to the desired
cooking time (see "Settings" in the
chapter "Product Use").
Some food materials are required to
be turned over in the cooking process.
If some food materials are placed on
top or overlapped with others (such
as French fries), they will be required
to be turned over in the cooking
process. See "Settings" in the chapter
"Product Use".
The fried pastry cooked
in the air fryer is not
crisp.
The fried pastry you choose should
be cooked in a traditional deep fryer.
You can bake in the oven, or apply
a little oil to the pastry for extra
crispness.
The fryer cannot be
slid back to product
correctly
There is too much food in the fryer.
Do not fill the frying basket up,
refer to the table "Settings" above.
The grill is not properly
placed in the fryer.
Push the grill into the
fryer and keep flat.
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