background image

 

 
 
 
11 

 

TROUBLESHOOTING GUIDE 

 

Problem – No Dial Tone 

 

Before You Begin 

Test the telephone line to determine if the problem is with the telephone 

line or with the payphone.  

 

Possible Cause 1:

  

Telephone line dead or improperly connected

 

Solution:

  

Check line for dial tone & check terminal block for proper 
connections 

 

Possible Cause

 

2:

 

Handset is defective or improperly connected

 

Solution:

  

Try replacing handset. Because some handsets are different from 
others, check for the following patterns with the handset wires 

 

Handset Type 1 

Receiver  = black / yellow  Xmit/Mic = green / red 

Handset Type 2 

Receiver = green / yellow  Xmit/Mic = black / red 

Handset Type 3  

Receiver = white / white 

Xmit/Mic = black / red 

 

Possible Cause

 

3:

 

Hook-switch contacts are shorted

 

Solution:

   

Disconnect one hookswitch wire. Test hookswitch with a multi-
meter by setting the meter to ohms & placing one lead of the meter 
on the disconnected hookswitch wire & the other lead on the 
connected hookswitch wire.  When hookswitch lever goes on & off-
hook, the meter should show signs of resistance.  If the meter reads 
the same when hookswitch lever goes on & off-hook, replace the 
hook-switch.  

 

 

 

 

Will Not Disconnect after Hanging Up 

 

Possible Cause 1:  Hookswitch contacts are shorted 
Solution: 

See No Dial Tone, Possible Cause 3 

 

Possible Cause 2:  Circuit Board is defective 
Solution:  

Main board & dial assembly should be sent to G-TEL Repair Dept.

 

 

No Keypad Response 

 

Possible Cause 1:  Keypad is defective 
Solution:  

Replace keypad assy. 

 

Possible Cause 2:  Circuit Board is defective 
Solution: 

Main board & dial assembly should be sent to G-TEL Repair Dept.

 

Содержание 2150 Smart Bell Style

Страница 1: ...Includes Instructions on Installation Programming Troubleshooting ...

Страница 2: ...2 ...

Страница 3: ...THE TELEPHONE LINE 7 RE CONNECTING THE UPPER LOWER HOUSING 7 PROGRAMMING INSTRUCTIONS 8 ENTERING THE PROGRAMMING MODE 8 BLOCKING OR LIMITING CERTAIN TYPES OF CALLS 9 RATE BAND DESCRIPTION TABLE 9 CHANGING THE RECEIVER VOLUME 10 UN BLOCK OR UN RESTRICT A CERTAIN CALL TYPE 10 PROGRAMMING FOR A PBX SYSTEM 10 TROUBLESHOOTING REFERENCE 11 PROBLEM NO DIAL TONE 11 PROBLEM NO DISCONNECT AFTER HANGING UP 1...

Страница 4: ... that you read the portion of the manual related to your support needs so that a technician will be able to better assist you G TEL Technical Support via e mail support payphone com G TEL Technical Support via phone 1 800 884 4835 Technical Specifications Telephone line powered 42 VDC to 56 VDC Loop current range 22 mA to 90 mA B 1 POTS line loop start standard dial tone 600 120 Hz Repair Departme...

Страница 5: ...lternative to Toggle Bolts 1 Ensure that the wall that the backboard or enclosure is to install to is flat level 2 The top height of the backboard or enclosure should be determined by the following Standard Height 58 from floor Wheelchair Accessible 51 from floor 3 Place the backboard or enclosure against the wall at the desired height mark the Line Wire Entrance Hole Mounting Holes to be used the...

Страница 6: ...Lower Housing to the Mounting Device 1 Fasten two security studs to the rear of the lower housing If the mounting device you are installing to does not provide security stud holes do not fasten security studs to rear of lower housing 2 Insert the telephone line cable through the line wire entrance hole 3 Hold the lower housing against the mounting device and insert the security studs into the secu...

Страница 7: ...nnect the telephone line with the payphone Telephone Communication cable usually consists of 2 or more pairs of color coded wire 2 Connect one pair of communication cable wire to the two points of the Telco interface box D Marc location that the telephone line originates from 3 Connect the opposite end of the same pair of wire to the top left right terminal screws terminal block is located on the ...

Страница 8: ...e beeps then re try the entry All program entries can be done in one session in no specific order 1 Open the upper housing of the payphone see Separating the Upper Lower Housing on page 6 2 Ensure that the dial hookswitch connector JF the Ni Cad battery JD are both connected 3 Push hold the black program button PB1 on the circuit board 4 Take the handset off hook while program button is held down ...

Страница 9: ...ess the star key to complete the entry listen for one confirmation beep 6xxx 0000 0000 xxx 01 0008 Call Type Default Default Default Keypad Completes Rate Band Setting Setting Time Limit Setting Allowance Entry Example 6000 0000 0000 015 01 0008 this example would set a 15 minute time limit with unlimited keypad use for 7 digit calls Call Type Band Description Table This table shows the 4 digit ra...

Страница 10: ...pg 9 3 Enter 0000 0000 255 01 0008 4 Press the star key to complete the entry listen for one confirmation beep Programming an Access Code for PBX Phone Systems The following procedure shows the steps necessary to allow the Smart Coinless Bell Phone to work on a PBX phone system The phone will automatically dial the PBX access code before the users destination number 1 Make sure the phone is in the...

Страница 11: ...e Cause 3 Hook switch contacts are shorted Solution Disconnect one hookswitch wire Test hookswitch with a multi meter by setting the meter to ohms placing one lead of the meter on the disconnected hookswitch wire the other lead on the connected hookswitch wire When hookswitch lever goes on off hook the meter should show signs of resistance If the meter reads the same when hookswitch lever goes on ...

Отзывы: