11
TROUBLESHOOTING GUIDE
Problem – No Dial Tone
Before You Begin
Test the telephone line to determine if the problem is with the telephone
line or with the payphone.
Possible Cause 1:
Telephone line dead or improperly connected
Solution:
Check line for dial tone & check terminal block for proper
connections
Possible Cause
2:
Handset is defective or improperly connected
Solution:
Try replacing handset. Because some handsets are different from
others, check for the following patterns with the handset wires
Handset Type 1
Receiver = black / yellow Xmit/Mic = green / red
Handset Type 2
Receiver = green / yellow Xmit/Mic = black / red
Handset Type 3
Receiver = white / white
Xmit/Mic = black / red
Possible Cause
3:
Hook-switch contacts are shorted
Solution:
Disconnect one hookswitch wire. Test hookswitch with a multi-
meter by setting the meter to ohms & placing one lead of the meter
on the disconnected hookswitch wire & the other lead on the
connected hookswitch wire. When hookswitch lever goes on & off-
hook, the meter should show signs of resistance. If the meter reads
the same when hookswitch lever goes on & off-hook, replace the
hook-switch.
Will Not Disconnect after Hanging Up
Possible Cause 1: Hookswitch contacts are shorted
Solution:
See No Dial Tone, Possible Cause 3
Possible Cause 2: Circuit Board is defective
Solution:
Main board & dial assembly should be sent to G-TEL Repair Dept.
No Keypad Response
Possible Cause 1: Keypad is defective
Solution:
Replace keypad assy.
Possible Cause 2: Circuit Board is defective
Solution:
Main board & dial assembly should be sent to G-TEL Repair Dept.
Содержание 2150 Smart Bell Style
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