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7 T
IPS AND
A
SSISTANCE
Table 3 Frequent Asked Questions (FAQs)
Questions
Possible Cause/ Solution
How to view/set current UTC
time?
▪
Connect the device with LMViewE051 application, the
software window will show current reading along with
UTC time.
▪
User can set/update the UTC time by configuring the
batch and syncing the current time with PC clock.
Device is not connected in
software application.
▪
See that during insert of device in USB port of PC, both
status LEDs blink together once.
▪
Try to reconnect in USB and LMViewE051 software.
▪
USB port might be faulty, try with other port of PC.
▪
In case of USB Type C port, use USB Type C to Type A
female cable for connecting the device.
For how much time, the
display remains ON after
device activation?
▪
Display turns off after 1 minute of activity if LCD is
configured as Auto OFF in batch configuration.
▪
The display is normally off to save the battery life when
no activity on device.
How display indicates for both
single and cumulative alarms
triggered?
▪
In case of both single and cumulative alarm High
and Low
triggered, all 3 arrows will be
displayed for high /low alarm condition.
If user does not want to
configure all alarms?
▪
User will have to configure all the alarms , the alarms not
required by user can be set to Highest and lowest
settable setpoint.