Furuno Felcom 50, Руководство оператора

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6. DATA COMMUNICATION
6-83
6.4.5 Troubleshooting
Problem Probable cause Action
1. No contact with
modem:
Wrong setup of
Communication Unit.
•
Check cable connection.
•
Disconnect USB cable, and
reconnect.
•
On PC, open Phone and Modem
options and check whether USB
Modem driver is connected to COM
port.
If not:
1. Remove Modem in Phone and
Modem options.
2. Remove previous USB installations
via Control Panel>System>
Hardware>Device Manager.
Double-click universal serial Bus
Controller and uninstall the USB
universal Host Controller.
Warning! Remove all USB drivers.
3. Start again from page 6-33.
2. Cannot find
Network
Connection
:
Network connection not
installed.
•
Contact your PC vendor to get the
software.
Other end is not an ISDN
connection.
•
It is not possible to use the USB port
if the modem on the receiver side is
not an ISDN modem.
3. Connection
unsuccessful:
- FELCOM 70
- FELCOM 50
Wrong connection details
•
Check the phone number, user name
and password with your service
provider.
•
Check whether the 64 kbps data UDI
is commissioned.
•
Using vtLite Mobile, check
configuration in the Device Manager.
Other end is not an
analogue line.
•
It is not possible to dial into an ISDN
line.
4. Connection
unsuccessful:
- FELCOM 30
Wrong connection details
•
Check the phone number, user name
and password.
•
Check whether the 9.6 kbps data is
commissioned.
•
Using vtLite Mobile, check
configuration in the Device Manager.
5. Cable length Guranteed length: 5 m