6. DATA COMMUNICATION
6-57
6.3.6 Troubleshooting
Problem Probable
cause
Action
1. No contact with
modem or busy
Wrong setup of
Communication
Unit.
vtLite Mobile uses
the same port.
•
Make sure the vtLite settings are correct,
see
RS-232 configuration
.
•
Try autodect if problems with the connection.
•
Try different speed and COM port settings.
•
Close vtLite Mobile
2. Cannot find Dial
Up Networking:
Dial up connection
not installed.
•
Contact your PC vendor to get the software.
Other end is not an
ISDN connection.
•
It is not possible to use the RS-232 port if the
modem on the receiver side is not an ISDN
modem.
3. Connection
unsuccessful:
- FELCOM 70
- FELCOM 50
Wrong connection
details
•
Check the phone number, user name and
password with your service provider.
•
Check whether 64kbps data UDI is
commissioned.
•
Using vtLite Mobile, check configuration in
Device Manager.
Other end is not an
analogue line.
•
It is not possible to dial into an ISDN line.
4. Connection
unsuccessful:
- FELCOM 30
Wrong connection
details
•
Check phone number, use name and
password.
•
Check whether 9.6 kbps data is
commissioned.
•
Using vtLite Mobile, check configuration in the
Device Manager.
5. Cable length
Guaranteed length:
3 m
6. All dialups dial in
MPDS
•
Use AT+WS45=1 to set port back to normal
mode
7. Using Win 98/NT
•
Win 98 requires a user name and a password
even if Net provider does not.
•
“Logging onto network” should be unchecked.
•
Driver 28800 bps can also be used.
Remember 115000bps port speed
8. User name and
password illegal
Some PCs always
require
username/passwor
d.
•
Enter any name/password to ensure a
successful call.
9. Disconnects
after some time
Wrong setting in
dialup
•
Check properties>options>idle time before
hang up.
Содержание Felcom 50
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Страница 90: ...5 CONFIGURATION FROM PC 5 38 This page is intentionally left blank ...
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