6. DATA COMMUNICATION
6-40
6.2.9 Troubleshooting
Problem Probable
cause
Action
1. No contact with
modem:
Wrong setup of
Communication Unit.
•
Check cable connection.
•
Disconnect USB cable, and
reconnect.
•
On PC, open Phone and Modem
options and check whether USB
Modem driver is connected to COM
port.
If not:
1. Remove Modem in Phone and
Modem options.
2. Remove previous USB
installations via Control Panel>
System > Hardware > Device
Manager. Double-click universal
serial Bus Controller and uninstall
the USB universal Host
Controller.
Warning! Remove all USB
drivers.
3.
Start again from page 6-23.
2. Cannot find Network
Connection:
Network connection not
installed.
•
Contact your PC vendor to get the
software.
3. Connection
unsuccessful:
Wrong connection
details.
•
Check the phone number, user
name and password with your
service provider.
4. Length of serial cable:
Length of USB cable:
Guranteed length: 3 m
Guranteed length: 5 m
Содержание Felcom 50
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