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Charge counter
The PABX manages a charge counter for each internal user on the basis of the transmitted charge rate intormation. The counter logs the
costs of all calls. You can use the PABX menu or the charge logger program to display the counter for an internal user. You can also reset the
counters.
System telephones
System phones can use the PABX system menu (PIN protected) to view and delete the charge counters of the individual terminal devices.
Transmission of communication costs by the network service provider
To display call/connection costs at internal terminal devices of the PABX either during or at the end of the call and to manage the charge
counter you have to apply for the rate information transfer to be activated by your network service provider. There are two ways to transfer
the cost of calls:
·
Transfer of rate information in units.
These units are then converted to a currency value using a defined factor. The currency must be specified previously
in the PABX however.
·
Transfer of the currency value.
No conversion required in the PABX.
Ask your network provider which method is used to transmit your charge rate data. Make sure your connected terminal devices support the
method that is used. The PABX supports both these transmission types.
If your network service provider has made this rate information display during calls available on your ISDN connecti-
on then the PABX terminal devices can display this information.
Call account (charge limitation, pocket money account)
A call charge account can be programmed for each internal user. The charge rate amounts available to that particular user are defined in this
account. If the user uses up his/her allotted units he/she can then only make internal calls. If this limit is reached during an ongoing call, the
call can be completed. The user can make external calls again when the number of units on his/her account is increased or the counter is
deleted.
Notes
Please note that user's charge account must be activated and transmission of the rate information must be applied for at your network servi-
ce provider in order to utilize this feature. If you make a call using a different provider which does not transfer the charge rate information,
the call account function will be ineffective.
Before you enter the amount for the call cost account you must clear the charge counter for the internal number of the account holder. You
can then set up the call account.
For configuration information using the telephone please refer to page 49.
Least Cost Routing (LCR)
The built-in Least Cost Routing feature lets you make calls via an alternative carrier or service provider. When this performance feature is
activated the PABX system attempts to set up the most reasonably priced or optimum connection for that time. The optimum connection
may not always be the most reasonably priced however.
Diverse information must be available for selecting the best price and reasonably priced service provider for a call:
·
To where is the call being placed?
·
Time of the call?
Monitoring costs
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