PRIMEHPC
FX700
Upgrade
and
Maintenance
Manual
(C120-0090EN).
5.3
OS
Driver-Related
Problems
This
section
describes
how
to
solve
problems
related
to
the
OS
drivers.
5.3.1
Collecting
Information
for
Maintenance
Purposes
If
an
OS
driver-related
problem
occurs,
collect
the
following
information:
■
Common
to
the
OS
Drivers
-
OS
memory
dump
When
using
operations
management
software,
follow
the
manual
for
your
operations
management
software.
When
not
using
operations
management
software,
collect
the
dump
by
issuing
a
OS
dump
collection
instruction
from
"Power
Control"
on
the
BMC
Web
GUI.
For
details,
see
"3.3
Power
Control"
in
the
FUJITSU
Supercomputer
PRIMEHPC
FX700
BMC
User's
Guide
(C120-0091EN).
-
sosreport
Collect
the
sosreport
file
of
the
FX700
system
node.
For
the
procedure
in
detail,
see
the
Red
Hat,
Inc.
website.
For
BMC
driver-related
problems,
collect
the
following
additional
information:
■
BMC
Driver
-
/var/opt/FJSVxos/bmc/log/common
file
on
the
node
-
/var/opt/FJSVxos/bmc/log/ipmi_message
file
on
the
node
5.4
Other
Problems
5.4.1
Both
the
BMC
Management
LAN
Port
and
BMC
Service
LAN
Port
are
Disabled
If
both
the
BMC
management
LAN
port
and
BMC
service
LAN
port
are
disabled,
LAN
connection
is
not
possible.
Also,
the
IP
addresses
are
initialized.
The
following
is
the
procedure
for
enabling
the
LAN
ports.
1. Long-press
the
BMC
reset
button.
(Alternatively,
if
AC
power
is
off,
turn
it
on.)
Chapter
5
Collecting
Information
When
Troubleshooting
C120-0089-03EN
5.4
Other
Problems
61
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