
7.2 Network Connection Troubleshooting
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Checking the NTP Server Settings by Synchronizing the
System Time
On the [NTP Server] window, press the [Sync Time] button to check if the system time can
be synchronized.
After pressing the [Sync Time] button, follow each action described below according to
the message that is shown.
The messages and their corresponding actions are as follows.
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Action
None
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Action
Try the following:
Check the specified NTP server IP address, host name, or FQDN for mistakes, and correct
them.
Communication between the scanner and the NTP server is not possible due to a problem
with the network route. Check the network settings.
The NTP server may be busy. Wait a short time before trying again to synchronize the system
time. If that does not work, the specified server may not be an NTP server, so try a different
NTP server.
It attempted to acquire the date and time from a higher level NTP server, but failed. Try a
different NTP server or have the network administrator investigate.
Check that the time is correct. If the time is incorrect, adjust the date/time, and try again.
"4.4.4 Setting the Date/Time" (P.84)
, adjust the date/time, and try again.
System time has been successfully synchronized.
System time synchronization failed.