
7.1 Removing Jammed Documents
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3. Remove the jammed document.
4. Holding both sides of the LCD cover, close the LCD cover.
You should hear a click.
If document jams or multifeed errors occur frequently, try the following procedures.
1. Align the edges of the document sheets.
2. Fan the documents.
1. Lightly grip the ends of the document stack in both hands, and fan two or three
times.
2. Rotate the documents 90 degrees, and fan again.
ATTENTION
Objects such as staples and paper clips can cause document jams.
Take care not to damage the glass or the sheet guides when removing stapled or
paper-clipped documents.
ATTENTION
Be careful that the LCD cover does not shut on your fingers.
Confirm that the LCD cover is completely closed. If not completely closed, document
jams and feeding errors may occur.
When closing the LCD cover, do not slam it shut by pushing the touch panel as this may
damage it.
HINT
Although no error message is displayed, document pages may remain in the ADF even
after scanning is completed or canceled. Follow the procedure from
remove any such pages from the ADF.
If document pages become blocked while scanning, check the scanned data.
Document pages which could not be scanned correctly may be shown in the [Scan
Viewer] window. In this case, delete all pages not correctly scanned using
in the
scan viewer details window. For more details about the scan viewer details window,
refer to
"5.11.3 Editing Scanned Data on the Scan Viewer Details Window" (page 319)