LTO-6 Half-Height SAS Tape Drive
41
7
Troubleshooting
If you encounter problems when running the drive, refer to
table 5
. The states
of the status lights may also indicate a problem.
If the problem is
this...
Do this...
The amber Fault
status light is
flashing slowly.
This indicates one of the following failures has occurred:
●
Unrecoverable drive failure - power cycle the
system. If the problem persists, contact your support
partner.
●
Firmware upgrade failure - Retry the firmware
upgrade. If it still fails, contact your support partner.
●
Media failure or incorrect Media - Perform one of the
following:
– This indicates that incorrect media has been
inserted into the drive. If the drive does not eject
the cartridge, press the Unload button to eject the
cartdrige.
– This indicates that media failure. Press the
Unload button to eject the cartridge from the
drive. Remove the cartridge from the drive and
inspect it for damage and debris. Verify that the
Write-Protect Switch on the cartridge is in the
unlocked position (see
"Write protecting
cartridges" on page 38
).
The amber Fault
status light is solid
ON.
This indicates that the drive has reached its maximum
operating temperature. Power OFF the drive until the
temperature of the drive has returned to the normal
operating temperature range. If the problem persists,
check the environmental conditions.
The green
Ready/Activity
status light never
turns ON.
The drive has no power. Check the power at the power
source. Connect power to the drive. If the problem
persists, replace the drive.
Table 5: Half-high drive troubleshooting tips