IP-HE950 Hardware User's Guide
Chapter 5 Troubleshooting
Copyright 2017 FUJITSU LIMITED
53
No. Class
Status
Check
Corrective action
11
Vi
deo
Only a
blue/gray
screen
appears.
Is the RDY LED blinking in green?
This unit is booting up.
Wait until the RDY LED turns green.
12
Is the RDY LED blinking in orange?
This unit started in maintenance mode.
Restart the unit.
13
Is the INDWN LED blinking in orange?
An error occurred in the received stream data. Confirm
the proper settings/proper operation on the connected
network and the encoder. Confirm that the DVB-ASI
signal connection is correct, and check for problems in
the cables.
(When using the reference function)
Check the reference signal output equipment, the
reference adapter conversion cable, and the reference
signal cable connected to the reference input terminal.
Check the format settings of the reference signal output
equipment.
14
A
udi
o
No sound
comes out.
Is this unit turned on?
Check the power and operation of this unit.
15
Is "No audio" selected in the audio format
settings of the encoder?
Select an option other than "No audio" to set the
encoding of audio.
16
Is this unit correctly connected to the audio
speaker?
Check the connection between this unit and the audio
speaker.
17
Is the ALM LED on?
Refer to item 3 in this table.
18
Noise is
generated.
Disconnect the LAN cable. Does that
eliminate the noise?
If the noise does not disappear even after the LAN cable
is disconnected from this unit, a failure may have
occurred on this unit.
19
Disconnect the audio input cable from the
encoder. Does that eliminate the noise?
If the noise disappears when the cable is disconnected,
the noise seems to be mixed into the audio signal input
to the encoder. Check the audio output equipment.
20
Has a packet loss occurred?
Refer to item 13 in this table.
21
Ne
two
rk
The LINK/ACT
LED of a LAN
port does not
go on.
Is the connected network equipment (e.g.,
hub or router) operating normally?
Check the power and operation of the connected
network equipment (e.g., hub or router).
22
Is this unit correctly connected to network
equipment (e.g., hub or router)?
Confirm that there is no problem with the LAN cable
destinations/connection itself (mating defect, or
connection mistake) and the LAN cable itself
(disconnected, or poorly connected).
23
The unit cannot
be set via a
LAN.
Is the correct IP address specified in the
Web browser?
Set the correct IP address from a Web browser on the
control PC.
24
Are network settings (IP address, subnet
mask, etc.) correct on the control PC?
Set the correct values. If this unit started with the factory
default settings, refer to "3.2 Unit Settings and
Operation" for the network settings on the control PC.
25
Issue a PING command to the IP address
of this unit. Does it respond?
If there is no response, turn on the IP-HE950D while
pressing the CANCEL key for startup in maintenance
mode with the factory default IP address (10.0.0.1)
setting. If the problem persists, check the operating
status on the LAN.