Troubleshooting and tips
No mouse pointer displayed on the screen
Cause
Remedy
The mouse is not correctly connected.
►
Shut down your operating system in the
proper manner, for instance using
Ctrl
+
Alt
+
Del
.
►
Switch the device off.
►
Check that the mouse cable is properly
connected to the system unit. If you use an
adapter or extension lead with the mouse
cable, check the connections.
►
Make sure that only one mouse is
connected.
►
Switch the device on.
Time and/or date is not correct
Cause
Remedy
Time and date are incorrect.
►
Set the correct time and date within the
operating system you are using.
or
►
Set the correct time and/or date in the
BIOS Setup
.
SmartCard reader is not recognised.
Cause
Troubleshooting
Chip card inserted incorrectly.
►
Make sure you have inserted your
SmartCard into the SmartCard reader with
the chip facing upwards.
►
Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
SmartCard PIN forgotten
Cause
Troubleshooting
PIN forgotten
►
If you are working in a network, contact your
system administrator, who can unlock your
system with a Supervisor PIN.
Fujitsu
51
Содержание ESPRIMO X956
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