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Troubleshooting and tips

A26361-K678-Z121-1-7619, edition 1

29

Wrong monitor has been set under Window XP

►

Restart

the

PC.

►

Press

F8

while the system is booting.

Either the

Windows Advanced Start Options

menu or the menu for selecting the operating system

appears.

►

If the menu for selecting the operating system appears, press

F8

.

►

Select

Safe Mode

or

Safe Mode with Network

.

►

Set the correct values for the attached monitor as described in the operating manual of the
monitor by selecting

Start - Settings - Control Panel - Display

and then the

Appearance

,

Themes

,

Settings

tabs.

The wrong RAM modules have been inserted

See the technical manual for the mainboard for information on which memory modules can be used.

No mouse pointer displayed on the screen

►

Shut down the operating system properly.

►

Switch the PC off.

►

Check that the mouse cable is properly connected to the system unit.
If you use an adapter or extension lead with the mouse cable, check the connections.

►

Make sure that only one mouse is connected.

►

Switch the PC on.

The mouse controller must be enabled if you use a PS/2 mouse on the PS/2 mouse port .

►

Check in the

BIOS Setup

that the mouse controller is

Enabled

.

►

Check that the mouse driver is properly installed and is present when the application
programme is started. Detailed information can be found in the user guide for the mouse and
application programme.

The floppy disk cannot be read or written

►

Check that the write protection of the floppy disk or the floppy disk drive is activated (refer to
the "BIOS Setup" manual and if necessary to the technical manual for the mainboard).

►

Check the entry for

Diskette A:

in the

Main

menu of the

BIOS Setup

.

►

Check that the floppy disk drive controller is enabled (refer to the "BIOS Setup" manual and if
necessary to the technical manual for the mainboard).

►

Check that the cables of the floppy disk drive are properly connected (refer to "Replacing the
floppy disk drive" chapter).

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Содержание SCENIC Edition X100

Страница 1: ...Operating manual SCENIC Edition X100 SCENIC Edition X102 English answers2 ...

Страница 2: ...ike to be clarified Please contact your sales partner your sales outlet Further information can be found in the Safety Ergonomics and Warranty manuals The latest information on our products tips updates etc can be found on the internet under http www fujitsu siemens com ...

Страница 3: ......

Страница 4: ...Herausgegeben von Published by Fujitsu Siemens Computers GmbH Printed in the Federal Republic of Germany AG 1204 12 04 Ausgabe Edition 1 Bestell Nr Order No A26361 K678 Z121 1 7619 ...

Страница 5: ...SCENIC Edition X100 SCENIC Edition X102 Operating manual Introduction Important notes Preparing for use Operation Troubleshooting and tips System expansions Technical data Index December 2004 edition ...

Страница 6: ...emark of Adobe Systems Incorporated All other trademarks referenced are trademarks or registered trademarks of their respective owners whose protected rights are acknowledged Copyright Fujitsu Siemens Computers GmbH 2004 All rights including rights of translation reproduction by printing copying or similar methods in part or in whole are reserved Offenders will be liable for damages All rights inc...

Страница 7: ...5 Ports 16 Connecting external devices to the serial port 17 Connecting external devices to the parallel port 17 Connecting external devices to the USB ports 18 Operation 19 Switching on the PC 19 Switching off the PC 19 Indicators on the PC 20 Keyboard 21 Important keys and key combinations 22 Working with floppy disks 23 Settings in BIOS Setup 24 Property and data protection 24 Anti theft protec...

Страница 8: ...nd removing drives 38 Installing an accessible drive 38 Removing an accessible drive 40 Replacing the floppy disk drive 41 Installing removing hard disk drive with EasyChange rails 42 Installing removing hard disk drive with screws 44 Installing removing hard disk drive and drive cage with screws 46 Extensions to the mainboard 48 Removing the power supply 48 Upgrading main memory 49 Replacing the ...

Страница 9: ... you to protect your data by means of passwords DeskUpdate allows you under some operating systems to easily and quickly install the latest drivers and operating system extensions with a few mouse clicks DeskUpdate is contained on the Drivers Utilities CD Further information on this PC is provided in the Getting Started manual in the Safety manual in the Ergonomics manual in the Warranty manual in...

Страница 10: ...ormation which is important for your health or for preventing physical damage i indicates important information which is required to use the system properly Text which follows this symbol describes activities that must be performed in the order shown Text in this typeface indicates screen outputs This font indicates commands or menu items Quotation marks indicate names of chapters or terms ...

Страница 11: ...ltage set for this device see the Preparing for use chapter The main switch and the ON OFF switch do not disconnect the PC from the mains voltage To completely disconnect the mains voltage remove the power plug from the grounded mains outlet Replace the lithium battery on the mainboard in accordance with the instructions in the Extensions to the mainboard Replacing lithium battery section Caution ...

Страница 12: ... installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a ...

Страница 13: ...implosion Cleaning the PC Turn off all power and equipment switches and remove the power plug from the mains supply Do not clean any interior parts yourself Leave this job to a certified service technician Do not use any cleaning agents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Wipe the casing with a dry cloth If particularly dirty use a cloth that has b...

Страница 14: ......

Страница 15: ...new PC into operation for the first time Select location for PC and set up PC Connect the monitor mouse and keyboard Check the voltage at the mains outlet and connect the PC to an electrical outlet Switching on the PC You will learn more about the individual steps in the following sections i External devices If you have received other devices in addition to your PC e g a printer or a modem do not ...

Страница 16: ... the PC from dust humidity and heat When installing the PC provide sufficient clearance around the PC as indicated in the Technical data chapter to ensure adequate ventilation In order to avoid overheating do not cover the ventilation area of the monitor or the PC Do not place several PCs one above the other Depending on the location of your device bothersome vibrations and noises may occur To pre...

Страница 17: ...e monitor current consumption is smaller than 1 5 A with 230 V or 3 A with 115 V The values for the monitor current consumption can be found in the technical data on the monitor or in the operating manual for the monitor Connecting the mouse Depending on the equipment level selected your PC will be supplied with a PS 2 mouse or a USB mouse Connecting a PS 2 mouse Connect the PS 2 mouse to the PS 2...

Страница 18: ...board cable only Plug the other end of the keyboard cable square plug into the socket on the underside of the keyboard Plug the round plug of the keyboard cable into the keyboard port of the PC Connecting USB keyboard Use the supplied keyboard cable only Plug the other end of the keyboard cable square plug into the socket on the underside of the keyboard Insert the rectangular USB plug of the keyb...

Страница 19: ...efore there is no switch available for the voltage setting The following refers to the other devices The value indicated with an arrow must be compatible with the local rated voltage 115 100 V to 127 V 230 200 V bis 240 V If the voltage setting is incorrect then lift out the manual voltage adjuster with a screwdriver 1 turn it to the required setting and reinsert it Devices without main power swit...

Страница 20: ... switch on your PC for the first time the supplied software is installed and configured You should plan some time for this as this process must not be interrupted Once the installation has been started the PC must not be switched off During installation the PC may only be rebooted when you are requested to do so Otherwise the installation will not be performed correctly If a fault occurs during th...

Страница 21: ... power switch on the back of the casing in addition to the power button on the front This differentiates between the ways to switch on both PC versions Switching on PC with devices with main power switch 0 I 1 2 1 Main power switch 2 ON OFF switch 0 PC is switched off I PC is ready to operate Switch the PC on with the main power switch on the back panel Press the ON OFF switch on the front of the ...

Страница 22: ...f the PC The power on indicator lights green and the PC is started Installing the software During installation follow the instructions on screen Consult the operating system manual if there is anything unclear about the requested input data i You will find further information about the system drivers utilities updates manuals etc on the Drivers Utilities CD supplied ...

Страница 23: ... Remove all power plugs from the mains outlets Plug all cables into the PC and peripherals Under all circumstances please observe the safety notes provided in the Important notes chapter Plug all data communication cables into the utility sockets Plug all power cables into the grounded mains outlets Disconnecting cables Turn off all power and equipment switches Remove all power plugs from the main...

Страница 24: ...rts are supplied in the technical manuals for the boards Keyboard port purple PS 2 mouse port green 1 Serial interface 1 turquoise 2 Serial interface 2 turquoise Monitor port blue Parallel interface Printer burgundy Headphones port orange light green Microphone jack mono pink Audio output Line out light green Audio input Line in light blue Game port gold SCSI connection USB Universal Serial Bus bl...

Страница 25: ...is not on the hard disk please install it from the data carrier supplied with the device or with the application programme Connecting external devices to the parallel port External devices can be connected to the parallel port e g a printer Connect the data cable to the external device Connect the data cable to the parallel port For an exact description of how to connect external devices to the pa...

Страница 26: ...while your operating system is running Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to the USB port i Device drivers The devices you connect to the USB ports usually require no driver of their own as the required software is already included in the operating system However if the USB device require...

Страница 27: ...C off at the main switch if present The PC no longer uses any power The main power switch and the power button do not disconnect the PC from the mains voltage To completely disconnect the mains voltage remove the power plug from the socket If necessary switch the monitor off see the operating manual for the monitor Placing a PC with soft power off function in a ready to operate state by means of s...

Страница 28: ...on indicator The indicator lights green The PC is on The indicator lights orange The PC is in energy saving mode After being switched on with the power button the PC switches on or returns to the state it was in before the energy saving mode In an energy saving mode the PC must not be switched off with the main power switch if present or disconnected from the mains as this may result in data loss ...

Страница 29: ...sk when the indicator is unlit 4 CD ROM indicator The indicator lights up when the CD ROM drive is accessed You may only remove the CD when the indicator is dark Keyboard 1 3 4 5 2 1 Function keys 2 Power button optional 3 alphanumeric keypad 4 Cursor control keys 5 numeric keypad calculator keypad i The illustrated keyboard is an example and may differ from the model you use ...

Страница 30: ...enter key is also referred to as the Return key Start key calls up the Windows Start menu Menu key invokes the menu for the marked item Windows Shift key enables upper case letters and the upper key symbols to be used Alt Gr Alt Gr e g German keyboard produces a character shown on the right hand side of a key e g the character on the key Q Num Lock Num Lock key by pressing the Num Lock key you swi...

Страница 31: ...Identification of a 1 44 MB floppy disk or write protect switch on a 120 MB floppy disk 5 Eject button for inserted floppy disks 6 Disk is write protected 7 Disk is not write protected To insert a diskette Push the floppy disk into the drive in the insertion direction 1 until it engages The label should be facing upward To remove a diskette Push the eject button 5 Protect the floppy disk against b...

Страница 32: ...s and mechanical locking offer a broad range of functions for protecting your PC and your personal data from unauthorised access You can also combine these functions Anti theft protection There are two ways to protect your PC from theft with a chain and the eyelet 1 with the Kensington Lock device 2 and with a Kensington MicroSaver To prevent unauthorised persons from opening the casing the casing...

Страница 33: ...IOS Setup manual Access authorisation via SmartCard In systems equipped with a SmartCard reader access can be restricted to those users who have a corresponding SmartCard Access protection with SystemLock With SystemLock you can protect your system from unauthorised booting Then a system can only be booted when the user inserts a valid SmartCard in the SmartCard reader and enters his her personal ...

Страница 34: ...system starts following entry of the user PIN You can open and change the BIOS Setup and change the user PIN Admin The system starts following entry of the user PIN You can change the user PIN an the administrator PIN unlock locked SmartCards open and change the BIOS Setup and generate additional SmartCards for this system For instructions on how to install and operate SystemLock and how to initia...

Страница 35: ...evice This number can be found on the type rating plate on the back of the casing Contact your sales outlet or our customer service centre Installing new software When installing programmes or drivers important files may be overwritten and modified To be able to access the original data in the event of any problems following installation you should backup your hard disk prior to installation Power...

Страница 36: ...erly connected to the monitor and depending on your device configuration level to the device itself or to a grounded mains outlet Check that the PC power cable is properly plugged into the PC and grounded mains outlet Switch on the monitor and the PC Monitor cable not connected Switch off the monitor and the PC Check that the monitor cable is properly connected to the PC and monitor Switch on the ...

Страница 37: ...e system unit If you use an adapter or extension lead with the mouse cable check the connections Make sure that only one mouse is connected Switch the PC on The mouse controller must be enabled if you use a PS 2 mouse on the PS 2 mouse port Check in the BIOS Setup that the mouse controller is Enabled Check that the mouse driver is properly installed and is present when the application programme is...

Страница 38: ...he programmes used Restoring the hard disk contents Should you need to restore your hard disk the instructions are provided on the case of the Recovery CD delivered with your system Tips The PC cannot be switched off with the ON OFF switch Cause The PC was not switched on with the ON OFF switch Press the ON OFF switch again Cause System crash Press and hold the ON OFF switch for at least four seco...

Страница 39: ...re installing new drives and or boards Refer to the technical manual for the mainboard before making any extensions to the mainboard Information about boards Take care with the locking mechanisms catches and centring pins when you are replacing boards or components on boards To prevent damage to the board or the components and conductors on it please take care when you insert or remove boards Make...

Страница 40: ... plug out of the mains outlet If the cables connected to the PC are in the way disconnect them from the PC Place the PC on its right side 1 2 Press on the clip 1 Push the top cover in the direction of the arrow 2 Closing the casing Push the top cover down in the direction of the arrow 1 until it engages Return the PC to its original position If you have disconnected cables reconnect them to the co...

Страница 41: ... mainboard can be found in the technical manual for the mainboard Boards may already be installed when the device is shipped Installing a board Open the casing see Opening the casing 2 1 Remove the screw 1 Remove the rear slot cover plate from the slot 2 i Do not dispose of the cover plate For cooling protection against fire and in order to comply with EMC regulations you must refit the cover plat...

Страница 42: ... corresponding guide of the casing Press the board into the slot so that it engages Fasten the board into place with the screw 2 If necessary connect the cables Close the casing see Closing the casing i If you have installed or removed a PCI board please check the relevant PCI slot settings in the BIOS Setup If necessary change the settings Further information is provided in the PCI board document...

Страница 43: ...sing Disconnect the cables connected to the board 2 1 Remove the screw 1 Remove the board from the casing 2 Place the board into appropriate packaging To ensure proper cooling fire protection and observation of the relevant EMC electromagnetic compatibility regulations you must mount a rear slot cover plate ...

Страница 44: ...slot 1 Fasten the rear slot cover plate with the screw 2 Close the casing see Closing the casing i If you have installed or removed a PCI board please check the relevant PCI slot settings in the BIOS Setup If necessary change the settings Further information is provided in the PCI board documentation ...

Страница 45: ...ofile units To also install these low profile boards in normal board slots you must mount a corresponding slot adapter beforehand Mounting slot adapter 2 1 Fit the slot adapter on the slot cover of the low profile board 1 and screw it on 2 Now you can install the low profile board in a suitable slot like a normal board see the chapter Installing board Removing slot adapter 2 1 Unscrew the screw 1 ...

Страница 46: ... drives are e g hard disk drives IDE drives Four IDE drives are supported as standard equipment Ideally hard disks are connected to IDE interface 1 and other drives e g CD ROM drive to IDE interface 2 see also the technical manual for the mainboard Installing an accessible drive Open the casing see Opening the casing 1 2 Remove the screws 1 and take the blind insert out of the casing 2 i Do not di...

Страница 47: ...ady installed drives as well 2 1 Slide the drive into its bay 1 Fasten the drive into place with the screws 2 Plug the data and the power supply connectors into the drive Make sure the polarity is correct Close the casing see Closing the casing i It may be necessary to modify the entry for the drive in the BIOS Setup ...

Страница 48: ...Opening the casing 1 2 Remove the screws 2 and take the drive out of the PC casing 3 Pull the data and the power supply connectors from the drive 2 1 Push the blind insert into the casing 1 Secure the blind insert with the screws 2 i It may be necessary to modify the entry for the drive in the BIOS Setup ...

Страница 49: ...ve the screws 1 on the left side of the floppy disk drive Slide the floppy disk drive out of the casing in the direction of the arrow 2 Take the new floppy disk drive out of its packaging Slide the new floppy disk drive into the case opposite the direction of the arrow 2 Fasten the floppy disk drive with the screws 1 Fit the data and power supply connectors to the floppy disk drive Make sure the p...

Страница 50: ...crews see Installing removing hard disk drive with screws Open the casing see Opening the casing Removing a hard disk drive 2 1 1 Press the EasyChange rails mounted on the hard disk drive together somewhat 1 and pull the hard disk drive out of the case in the direction of the arrow 2 Disconnect all cables connected to the drive data cable power supply cable Pull the EasyChange rails off the hard d...

Страница 51: ...g the upper pins of the EasyChange rail in the corresponding holes of the hard disk Connect the cables to the hard disk drive 2 1 1 Press the EasyChange rails mounted on the hard disk drive together somewhat 1 and slide the hard disk drive into the case in the direction of the arrow 2 Close the casing see Closing the casing i It may be necessary to modify the entry for the drive in the BIOS Setup ...

Страница 52: ... bay with screws Removing a hard disk drive Open the casing see Opening the casing Unscrew the four screws 1 on the drive cage Pull the second hard disk drive out of the casing in the direction of the arrow 2 Disconnect all cables connected to the drive data cable power supply cable i It may be necessary to modify the entry for the drive in the BIOS Setup Connect the cables to the hard disk drive ...

Страница 53: ...quired settings e g master slave cable select on the drives Connect the cables to the hard disk drive 2 1 Slide the hard disk drive into the second bay in the direction of the arrow 1 Screw the new hard disk drive firmly onto the drive cage with the included four screws 2 Close the casing see Closing the casing i It may be necessary to modify the entry for the drive in the BIOS Setup ...

Страница 54: ...d first Removing a hard disk drive Open the casing see Opening the casing Disconnect all connected cables data cable power supply from the drives already installed 2 1 3 3 Unscrew the two screws on the drive cage 1 Pull the drive cage upward 2 out of the casing Unscrew the four screws 3 which secure the hard disk drive on the drive cage 4 6 5 Pull the hard disk drive out of the drive cage 4 Push t...

Страница 55: ...ing Make the required settings e g master slave cable select on the drives Disconnect all connected cables data cable power supply from any drives already installed 1 2 3 Unscrew the two screws 1 on the drive cage Pull the drive cage upward 2 out of the casing Slide the hard disk drive into the drive cage 4 4 6 5 Tighten the new hard disk drive on the drive cage with four screws 4 Push the drive c...

Страница 56: ...are provided in the technical manual for the mainboard Below the necessary steps are described to enable you to work on the system board Open the casing see Opening the casing Removing the power supply 1 2 Remove the knurled screws 1 on the rear of the chasing Disconnect the power cables if connected from the power supply 2 The power connections are mechanically locked when the power supply is rem...

Страница 57: ... may not be connected to the power system danger of electrical shock The power connections are mechanically locked when the power supply is removed Upgrading main memory Upgrade the memory as described in the technical manual for the mainboard Close the casing see Closing the casing Replacing the processor Replace the processor as it is described in the technical manual for the mainboard Close the...

Страница 58: ...h an identical battery or with a type recommended by the manufacturer Do not throw lithium batteries into the household waste They must be disposed of in accordance with local regulations concerning special waste Make sure that you insert the battery the right way round The plus pole must be on the top The lithium battery holder exists in different designs that function in the same way 2 3 3 1 2 4...

Страница 59: ... 1 so that you can place the power supply in the casing Watch the guide rails when doing so Firmly press the power supply in the direction of the arrow 2 to deactivate locking of the power connections 3 4 Fasten the knurled screws 3 on the side of the power supply Then fasten the knurled screws 4 on the rear of the chasing ...

Страница 60: ......

Страница 61: ...100 V 127 V 6 0 A 200 V 240 V 3 0 A 100 V 127 V 3 0 A 200 V 240 V 1 5 A Dimensions Width depth height 202 mm 376 mm 372 mm Weight with the basic configuration ca 11 kg in basic configuration Environmental conditions Environment class 3K2 Environment class 2K2 DIN IEC 721 part 3 3 DIN IEC 721 part 3 2 Temperature Operating 3K2 Transport 2K2 15 C 35 C 25 C 60 C Condensation in operating must be avoi...

Страница 62: ......

Страница 63: ...tatement 4 Clearance 53 Configuration BIOS Setup 24 Contents of delivery 7 Control key 22 Courier 2 Ctrl key 22 Ctrl Alt Del 22 Cursor control keys 21 D Data electrical 53 protection 24 technical 53 Date not correct 30 Device drivers 17 USB 18 Devices connecting 15 17 18 ports 16 Dimensions 53 Diskette 23 Disposal 3 Drive installing 38 42 43 45 47 removing 40 42 44 46 Drive cage 46 E Electromagnet...

Страница 64: ...connecting 10 Keyboard port 8 10 16 Keys 22 Ctrl Alt Del 22 L LAN port 16 Line in 16 Line out 16 Lithium battery 48 replacing 50 Low profile boards 37 mounting slot adapter 37 removing slot adapter 37 M Main memory 48 Main memory upgrading 49 Mainboard extensions 48 Manuals further 30 Memory upgrading 49 Menu key 22 Microphone jack 16 Monitor cleaning 5 connecting 9 remains blank 28 switching on 1...

Страница 65: ...t 16 Security functions BIOS Setup 25 SmartCard 25 SmartLock 25 Security measures 24 Serial port 16 17 connecting devices 17 settings 17 Setup see BIOS Setup Shift key 22 Signs and symbols 2 SmartCard reader operating 26 Soft power off 19 Software installing 12 14 new installation 27 Standard keyboard connecting 10 Start key 22 Summer time 30 Surface 53 System board see mainboard System expansion ...

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