Chapter 6 Troubleshooting Guide
Troubleshooting Suggestions
LTO-4 Half-Height Tape Drive User’s Guide
54
Hardware Failure TapeAlert Messages
6
Hardware failure TapeAlert messages are descriptive and
straightforward.
1
Press the cartridge eject button on the front panel to eject the tape
cartridge.
2
Cycle the tape drive power to the off then on position:
For the internal LTO-4 Half-Height Tape Drive:
a
Terminate all running applications.
b
Shut down the workstation or server system.
c
Restart the system.
For the tabletop LTO-4 Half-Height Tape Drive, use the AC power
on/off switch on the back panel to cycle the drive power to the off
then on position.
This TapeAlert message . . .
Signifies . . .
The tape drive has a hardware fault:
1. Eject the tape or magazine.
2. Reset the drive.
3. Restart the operation.
Or:
The tape drive has a hardware fault:
1. Turn the tape drive off and then on
again.
2. Restart the operation.
3. If the problem persists, call the tape
drive supplier helpline.
a tape drive hardware failure.
