Fujitsu Siemens Computers LTO-4 Скачать руководство пользователя страница 63

Страница: 63 / 78

Chapter 6 Troubleshooting Guide

Troubleshooting Suggestions

LTO-4 Half-Height Tape Drive User’s Guide

Retry the backup operation. If the backup retry:
• Succeeds, the problem is resolved.
• Fails, contact Technical Support to resolve the possible problem

with the tape drive.

IF the diagnostic test . . .

THEN . . .

completes normally,

retry the backup operation

using the same new/blank or

“scratch” tape that you used for

the diagnostic write/read test.
If the backup retry:
• Succeeds, discard the

original data tape. The

problem is resolved.

• Fails, repeat steps 3 and 4 of

this procedure to clean the

tape drive a second time and

proceed to step 6.

fails,

repeat steps 3 and 4 of this

procedure to clean the tape

drive a second time and

proceed to step 5.

Содержание LTO-4

Страница 1: ...User Guide LTO 4 Half Height SAS Tape Drive English...

Страница 2: ...revise this publication from time to time without notice COPYRIGHT STATEMENT Copyright 2007 by Quantum Corporation All rights reserved Your right to copy this manual is limited by copyright law Makin...

Страница 3: ...talling the LTO 4 Half Height Tape Drive 6 Handling Precautions and Installation Guidelines 6 Preinstallation Requirements 7 Unpacking and Inspecting the Drive 7 Installing the Internal LTO 4 Half Hei...

Страница 4: ...Recording Method 23 Data Buffer 23 Data Integrity 23 Error correction Code ECC 24 Servo tracking Faults 25 Data Compression 25 Data Compression Considerations 26 Intelligent Data Compression 27 Chapt...

Страница 5: ...Tape Drive 45 Drive Does Not Load the Tape Cartridge 46 Drive Does Not Eject the Tape Cartridge 48 Slow Backup Operations 50 Failed Operations TapeAlert Messages 50 Appendix A Installation Checklists...

Страница 6: ...Mounting Orientation 9 Figure 3 Internal Tape Drive Mounting Holes 10 Figure 4 Internal Drive Interface and Power Connectors 10 Figure 5 Front Panel Display 14 Figure 6 Ultrium Tape Cartridge Write Pr...

Страница 7: ...apabilities 3 Table 2 Front Panel Display Indications 14 Table 3 Physical Specifications 30 Table 4 Voltage and Current Specifications 32 Table 5 Power Dissipation 32 Table 6 Drive Performance Specifi...

Страница 8: ...ight Tape Drive including Installing the drive Basic drive operations Maintenance Specifications Troubleshooting Document Organization This guide is organized as follows Chapter 1 Introduction provide...

Страница 9: ...ady familiar with the installation procedures Appendix B Disposal of Electrical Electronic Equipment provides instructions for proper disposal of unwanted electrical and electronic equipment Appendix...

Страница 10: ...s follows INCITS Technical Committee T10 SCSI Storage Interfaces Standards SCSI Architecture Model 2 SAM 2 INCITS 366 2003 SCSI Architecture Model 3 SAM 3 INCITS 402 2005 SCSI Architecture Model 4 SAM...

Страница 11: ...Stream Commands 2 SSC 2 INCITS 380 2003 SCSI Stream Commands 3 SSC 3 in development Serial Attached SCSI SAS INCITS 376 2003 Serial Attached SCSI 1 1 SAS 1 1 INCITS 417 2006 Serial Attached SCSI 2 SA...

Страница 12: ...Tape Drive is a high performance 16 channel tape drive that complies with the LTO interchange specifications The drive is suited for mid range to high end servers mainframe systems and tape library au...

Страница 13: ...ble in two models Internal Tabletop Drive Models Internal 1 The internal model see figure 1 is a 5 inch drive that you can install inside the drive bay of a Computer workstation or server system Rackm...

Страница 14: ...r increased data integrity Intelligent data compression Analyzes compression factors before recording to maximize performance and capacity Interface Serial attached SCSI SAS LSI circuitry Custom desig...

Страница 15: ...uction Features LTO 4 Half Height Tape Drive User s Guide 4 Variable speed transfer Variable speeds for matching with the host to Optimize data transfers Shorten backup times Increase reliability Feat...

Страница 16: ...on page 7 Unpacking and Inspecting the Drive on page 7 Detailed procedures for Installing the Internal LTO 4 Half Height Tape Drive on page 8 IInstalling the LTO Driver Software on page 12 IInstalling...

Страница 17: ...sibility of damage from static discharge the drives are packaged in a protective antistatic bag Do not remove the drive from the antistatic bag until you are ready to install it Wear an ESD preventive...

Страница 18: ...tions that have been tested with the LTO 4 Half Height Tape Drive contact your sales representative Unpacking and Inspecting the Drive 2 Although each LTO 4 Half Height Tape Drive is inspected and car...

Страница 19: ...amage 4 Always save the shipping container and packing materials for any future reshipment Installing the Internal LTO 4 Half Height Tape Drive To install the internal LTO 4 Half Height Tape Drive com...

Страница 20: ...t an available 5 25 inch half height bay and if required remove the bay cover 4 Position the drive in the bay and align either the upper or lower mounting holes whichever is appropriate with the holes...

Страница 21: ...tyle interface cable A serial library interface cable The internal drive DC power cable Connect the interface and DC power cables to the internal drive as follows 1 Verify that the system is shut down...

Страница 22: ...tor on the back of the drive 5 Reinstall the system cover 6 Reconnect the system AC power cord to the facility AC power receptacle After connecting the interface and DC power cables proceed to Restart...

Страница 23: ...e Drive with the Microsoft native backup applet on a Windows 2000 or Windows Server 2003 operating system install the appropriate version of the LTO driver software see http www fujitsu siemens com su...

Страница 24: ...ge Eject on page 20 Understanding the Front Panel Display As shown in figure 5 to reflect the operating condition of the drive the LTO 4 Half Height Tape Drive front panel display has A seven segment...

Страница 25: ...Successful initialization power on self tests Blank On for 3 seconds Green Active busy or loading or unloading a cartridge Blank Off Flashing green Ready with cartridge loaded Blank Off Green Write pr...

Страница 26: ...ware hardware fault 4 Off Flashing amber Hardware fault 5 Off Flashing amber Media or hardware fault 6 Off Flashing amber Media fault 7 Off Flashing amber Interface fault 8 Off Flashing amber Degraded...

Страница 27: ...se a library or host command to unload the tape Press the Eject button on the front panel of the drive Write Protecting a Tape Cartridge 3 Ultrium tape cartridges have a sliding write protect switch a...

Страница 28: ...he cartridge This can damage components inside the cartridge possibly rendering the tape unusable If you drop a tape cartridge open the cartridge door and make sure that the leader pin is in the corre...

Страница 29: ...ains an LTO Cartridge Memory LTO CM but is loaded with Do not Expose the cartridge to dirt dust or moisture Touch the tape media within the cartridge Bulk erase Ultrium tape cartridges LTO tape cartri...

Страница 30: ...e 4 Write the date on the cartridge label for future reference Each time you use the LTO cleaning cartridge the cleaning media advances to a new unused section After approximately 50 cleanings all of...

Страница 31: ...ase it The tape drive firmware ignores all outstanding SCSI commands and ejects the tape If the emergency cartridge eject procedure does not eject the cartridge from the drive see Drive Does Not Eject...

Страница 32: ...Integrity on page 23 Data Compression on page 25 Track Layout With the LTO 4 Half Height Tape Drive there are 704 data tracks on the LTO tape numbered 0 through 703 Data track 703 is the track closest...

Страница 33: ...recorded in a serpentine fashion starting in data band 0 The tape contains 56 track groups 28 written in the forward direction and 28 written in the reverse direction Even numbered wraps are recorded...

Страница 34: ...mum average bandwidth of nearly 240 Mbytes sec The high bandwidth is needed to support look aside data compression in the case of compressible data being transferred from the SAS Data Integrity The me...

Страница 35: ...ry As data is written to tape the C1 ECC is checked and an interrupt generated if there is an error The C1 ECC read from memory is the ECC that is written to tape When data is read from tape and store...

Страница 36: ...tion will not continue until the correct servo tracking is re established Data Compression Typical data streams of text graphics software code or other forms of data contain repeated information of so...

Страница 37: ...ers More information can be transferred in the same time interval Data Compression Considerations 4 In an effective data compression method several factors are important The amount of compression whic...

Страница 38: ...e of intelligent data compression The intelligent data compression hardware determines the compressibility of each record If the size of the record is larger after a compression attempt than the nativ...

Страница 39: ...never be used because the built in intelligent data compression of the LTO 4 Half Height Tape Drive is much more efficient than software data compression The LTO 4 Half Height Tape Drive uses a deriva...

Страница 40: ...LTO 4 Half Height Tape Drive The topics covered in this chapter are Physical Specifications Power Specifications on page 32 Drive Performance Specifications on page 33 Environmental Requirements on p...

Страница 41: ...e 8 Table 3 Physical Specifications Specification Internal Drive Tabletop Drive Without Bezel With Bezel Height 1 63 inches 41 3 mm 1 70 inches 43 1 mm 2 60 inches 66 2 mm Width 5 76 inches 146 30 5 8...

Страница 42: ...tions Physical Specifications LTO 4 Half Height Tape Drive User s Guide 31 Figure 8 LTO 4 Half Height Tape Drive Dimensions TO CARTRIDGE CENTER FROM SIDE MOUNTING SURFACE TO CARTRIDGE CENTER FROM BOTT...

Страница 43: ...unless otherwise noted Table 4 Voltage and Current Specifications Table 5 Power Dissipation Specification 12 VDC 5 VDC DC Voltage Tolerance 12 00 10 5 00 5 Non operating max voltage 14 Volts peak 7 V...

Страница 44: ...er 36 watts RMS 1 sec max RMS parameters measured at the power connector using a true RMS digital meter Specification Value Average data access time 650 m tape from BOW beginning of wrap 60 seconds Av...

Страница 45: ...e 650 m tape 115 seconds Recording density 6 760 RLL encoded ONEs per mm Recording format Ultrium 16 channel U 416 Recording method 0 13 11 RLL Recording undetectable errors Less than 1 in 1027 data b...

Страница 46: ...maximum 5 5 LwA Bels Airflow requirements Internal 9 CFM front to back N A Altitude max 10 000 feet MSL at 25 C 40 000 feet power off Humidity gradient 10 per hour 10 per hour Relative humidity 20 to...

Страница 47: ...ability and data integrity Table 8 lists the reliability specifications Table 8 Reliability Specifications Specification Description Cartridge load eject 100 000 cartridge load eject cycles no thread...

Страница 48: ...TTR is the average time required by a qualified service technician to diagnose a defective drive and to install a replacement drive The MTTR for LTO products is less than 0 5 hour 30 minutes The LTO d...

Страница 49: ...tallation Best Practices Troubleshooting Suggestions on page 39 Installation Best Practices Following SAS Best Practices 6 Always follow SAS best practices when installing an LTO 4 Half Height Tape Dr...

Страница 50: ...recognizes the HBA and that there are no conflicts with other adapters Troubleshooting Suggestions Computer Does Not Start 6 If the computer started and operated properly before installing a SAS HBA...

Страница 51: ...zed during system startup restart the system to determine whether the tape drive is recognized when the SAS controller scans for devices You should see messages similar to Bus Target Lun Device 0 0 0...

Страница 52: ...o the tape drive For the internal tape drive a Shut down the system remove the cover and re seat the DC power cable connector on tape drive b Restart the system and check the green status LED IF the t...

Страница 53: ...roblem with the DC power cable connector Remains off then contact Technical Support to resolve the possible problem with the tape drive on repeat step 2 of this procedure to confirm that re seating th...

Страница 54: ...a known working device and reset the AC power switch to the on position If the green status LED Comes on then resolve the problem with the AC power cable connector Remains off then contact Technical S...

Страница 55: ...SAS cable with one from another SAS controller bus chain e If checks a through d do not reveal a problem contact Technical Support to resolve the possible problem with the tape drive For the tabletop...

Страница 56: ...it does not have a driver in place for the tape drive Red Hat Linux Operating System Environments 6 The tape driver for Red Hat Linux called st is included as part of the Red Hat Linux operating syste...

Страница 57: ...the procedures for troubleshooting power problems under Computer Hardware Does Not Recognize the Tape Drive on page 40 to determine why the green status LED is not on on on or flashing see table 2 on...

Страница 58: ...hnical Support to resolve the possible problem with the tape drive 4 If the green status LED is on all the other LEDs are off and you still cannot load a tape cartridge into the tape drive examine the...

Страница 59: ...procedures for troubleshooting power problems under Computer Hardware Does Not Recognize the Tape Drive on page 40 to determine why the green status LED is not on on on or flashing see table 2 on pag...

Страница 60: ...es from 2 to 3 minutes If the tape ejects and the green status LED stops flashing the problem has been resolved If the tape does not eject and there are no other LED indications contact Technical Supp...

Страница 61: ...her directly on the system screen or in the log file of your backup application Note however that some operational error conditions can cause more than one TapeAlert message The following subsections...

Страница 62: ...ware to perform a write read test with 4 Gbytes of data The tape is from a faulty batch or the tape drive is faulty or The tape is damaged or the drive is faulty Call the tape drive supplier helpline...

Страница 63: ...drive IF the diagnostic test THEN completes normally retry the backup operation using the same new blank or scratch tape that you used for the diagnostic write read test If the backup retry Succeeds...

Страница 64: ...d position see figure 6 on page 17 3 Retry the backup operation The memory in the tape cartridge has failed which reduces performance Do not use the cartridge for further backup operations and or You...

Страница 65: ...ive a Terminate all running applications b Shut down the workstation or server system c Restart the system For the tabletop LTO 4 Half Height Tape Drive use the AC power on off switch on the back pane...

Страница 66: ...s off the normal operational configuration The problem is resolved Amber status LED flashing a hardware failure condition Contact Technical Support to resolve the possible problem with the tape drive...

Страница 67: ...as being of a valid type See Cleaning the Tape Drive on page 18 and use a valid LTO type cleaning cartridge to clean the tape drive The tape drive needs cleaning 1 If the operation has stopped eject...

Страница 68: ...t Tape Drive User s Guide 57 Appendix A AInstallation Checklists Use the following quick start checklists to get your tape drive up and running as quickly as possible Internal LTO 4 Half Height Tape D...

Страница 69: ...ng the Drive on page 7 2 Turn off your computer remove its covers and power cable and select a mounting bay for the drive See Mounting the Internal Tape Drive on page 8 3 Connect a serial attached SCS...

Страница 70: ...ght Tape Drive Print this page and check each step as you complete it If you need more information about a step see the subsection referenced in the step 1 Unpack the contents of your drive package an...

Страница 71: ...tion point for the recycling of electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal helps conserve natural resources and ensures t...

Страница 72: ...User s Guide 61 Appendix C CRegulatory Compliances This appendix identifies the he LTO 4 Half Height Tape Drive regulatory compliances The topics include Safety Compliances Electromagnetic Compatibili...

Страница 73: ...ember nations International Electrotechnical Commission on Electrical Equipment IECEE for Mutual Recognition of Test Certificates for Electrical Equipment CB Scheme CB Scheme per IEC 60950 1 with deta...

Страница 74: ...R 22 Canada Industry Canada Digital Apparatus Interference Causing Equipment Standard ICES 003 ICES 003 Digital Apparatus EU member nations CE Emissions per CISPR 22 EN55022 and Immunity per CISPR 24...

Страница 75: ...provides the necessary grounding for the drive Provide the correct voltages 5 VDC and 12 VDC based on the regulation applied Extra Low Voltage SEC for UL and CSA and Safety Extra Low Voltage for BSI...

Страница 76: ...formance specificati ons 33 E ejecting a cartridge 16 environmental requirements 35 error correction code 24 F features 3 front panel display 13 G guidelines handling and in stallation 6 H handling pr...

Страница 77: ...require ments 35 injected noise 36 LTO cartridge 37 mean time between failu res 37 physical 30 power 32 regulatory compliance 61 reliability 36 supported platforms 3 T tabletop drives quick start chec...

Страница 78: ...tsu com Copyright Fujitsu Technology Solutions 2009 Hinweise zum vorliegenden Dokument Zum 1 April 2009 ist Fujitsu Siemens Computers in den alleinigen Besitz von Fujitsu bergegangen Diese neue Tochte...

Результаты поиска

Содержание LTO-4

Отзывы:

Похожие инструкции для LTO-4

Бренды по названию

Популярные бренды

Fujitsu Siemens Computers LTO-4, Руководство пользователя

Результаты поиска

Содержание LTO-4

Отзывы:

Похожие инструкции для LTO-4

Бренды по названию

Популярные бренды