Troubleshooting and tips
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A26391-K96-Z100-2-7619
The display of the notebook remains blank
Monitor is switched off
Ê
Press a key or enter the password
The notebook's display is difficult to read
Reflection
Ê
Turn the notebook or alter the tilt of the display.
The external monitor stays blank
If your screen remains blank this may have the following causes:
Monitor is switched off
Ê
Switch the external monitor on.
Screen has been blanked
Ê
Press any key to continue.
Set contrast control to dark
Ê
Set the brightness control to bright.
The notebook has been configured to drive the internal display
Ê
Press the key combination
[Fn]
[Fn]
[Fn]
[Fn]
+
[F12]
[F12]
[F12]
[F12]
(selecting internal/external display).
The external monitor's power cable or data cable is not connected properly
Ê
Switch off the external monitor and the notebook.
Ê
Check whether the power cable is plugged properly into the power adapter and into the power
outlet.
Ê
Check whether the data cable is properly connected to the notebook and the external monitor
(if it is plugged in with a connector).
Ê
Switch on the external monitor and the notebook.
