Important notes
Guarantee
6
A26391-K96-Z100-2-7619
Valid law
If you have purchased the product in a country that belongs to the European Union or European
Free Trade Association (EFTA), this guarantee is subject to the valid laws of the country in which
the purchase was made, and must be interpreted in agreement with those laws without taking into
account or applying certain legal regulations and under exclusion of the agreement on contracts for
international trade. If you have purchased the product in another country, this guarantee is subject
to the valid laws of Germany and must be interpreted in agreement with those laws, without taking
into account or applying certain legal regulations and under exclusion of the agreement on contracts
for international trade.
Claiming guarantee services
If, contrary to expectation, your Fujitsu Siemens Computers product should be defective and your
guarantee is still valid, please contact your dealer or your Fujitsu Siemens Guarantee Help Desk. A
list of the telephone numbers for the Guarantee Help Desk is contained in the chapter "
Fujitsu
Siemens Guarantee Help Desk
". Before calling the Help Desk, make sure that you have the
following information at hand:
•
Your name, address, zip code and a telephone number at which you can be reached.
•
The model designation, the article code and the serial number of the product.
You will find this information on the labels on the underside of the LITELINE-system unit.
•
The date and place of purchase.
•
A brief description of the problem.
•
The Bring-In guarantee agreement
Before you send the product to the specified address, please ensure the following:
•
Pack the product carefully, preferably in the original packing.
•
Include all software backup files and licenses. However, we remind you here that only the
system software supplied by Fujitsu Siemens Computers and installed at the factory under
these guarantee conditions will be restored.
•
Enclose a copy of the sales receipt or the delivery note.
•
Specify your personal password to enable access to your notebook.
•
Describe the fault briefly or specify how it can be triggered.
•
The call reference number you have received from the Help Desk must be enclosed.
•
The return address and the contact person must be clearly marked.
Fujitsu Siemens Computers will return the repaired product to the purchaser or the specified return
address. Transport and insurance costs shall be borne by the customer.
