Impossible to repair
Repairs of this product may be impossible if it
has been soaked by water, subjected to an
extreme impact or severely damaged, or in case
that repair parts are no longer available. For
details, contact the repair inquiry center for
Fujifilm film cameras or the Fujifilm service station.
Retention period of repair parts
Repair parts for this product are kept in stocks for
approximately 7 years after the manufacture of
the product is discontinued. The repair of this
product should be possible for at least the
retention period. However, some repairs may be
possible even after the retention period; thus, for
details, contact the repair inquiry center for
Fujifilm film cameras or a Fujifilm service station.
Notes regarding request of repair
1. To request the repair guaranteed under the
warranty policy, make sure to present the
warranty certificate.
2. Indicate the damaged part or malfunction
thoroughly to the personnel in the store you
purchased this product, the repair inquiry
center or a Fujifilm service station. In some
cases, it is helpful for repair if the film at the
time of the damage or malfunction occurred is
also provided.
3. If the part to be repaired is not specified by
the customer, Fujifilm inspects all parts of this
product and repairs the all parts determined
necessar y to recover the quality and
performance; thus, the cost may become
higher as compared with cases where the
damaged or malfunctioning part is specified.
4. When requesting a repair, specify the
maximum budget. If the budget is not
specified and the repair can be completed for
¥12,000 or less, we will repair the product
without confirming if the estimated charge is
acceptable.
5. Do not include accessories which are not
related to the repair.
6. When shipping the product for repair, wrap it
well and pack it into a strong carbon box, and
then make sure to use a registered parcel
service.
7. The period of the repair differs depending on
the defect, however, in general, it ranges from
seven to ten days after receiving the request.
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The warranty described here is valid only in Japan.