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14 Problem Solving
402
P
rob
le
m Solving
14
116-740
O
[Cause] Numerical value operation error occurred as a value
exceeding the value limit of the printer was used in the
print data.
[Remedy] Check the print data.
116-747
O
[Cause] The paper margin value is too large for the HP-GL/2
effective coordinate area.
[Remedy] Decrease the paper margin value, and try again.
116-748
O
[Cause] There is no plot data in the HP-GL/2 print data.
[Remedy] Check the print data.
116-749
O
[Cause] The job was cancelled because the specified font does not
exist.
[Remedy] Install the font, or set the font replacement on the print
driver.
116-750
O [Cause] Banner sheet tray malfunction
[Remedy] Get the tray back to normal or change the Banner sheet
tray.
116-752
O
[Cause] The descriptions of the PDF printing job ticket have a
problem.
[Remedy] Try again. If the problem persists, contact our Customer
Support Center.
116-771
116-772
116-773
116-774
116-775
116-776
116-777
116-778
O
[Cause] The data was automatically modified because it included
an invalid parameter.
[Remedy] The printed image may be incomplete. Check if the image
has no problem, or ask the sender to send the data again.
When using the Internet Fax forwarding feature, check the
data sent to the e-mail recipient.
116-780
O O [Cause] There is a problem with the document attached to the
received e-mail.
[Remedy] Check the attached document.
116-790
O
[Cause] 1. If the operator cancelled printing a document that was
received using the Fax to Mailbox or Internet Fax to
Mailbox feature:
The first set of the document is not stapled.
2. For a cause other than Cause 1:
All the sets of the document are not stapled.
[Remedy] For Cause 1. Manually staple the first set of the document.
Or, do not cancel printing a document that is received
using the Fax to Mailbox or Internet Fax to Mailbox
feature.
For Cause 2. Check if the staple position has been
correctly specified, and try printing again.
123-207
123-209
123-400
O
[Cause] A malfunction occurred in the machine.
[Remedy] Turn the machine off and on. If the error persists, contact
our Customer Support Center.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.