OHD
6 Problem Solving
PROBLEM
PROBABLE CAUSE
REMEDY
The LED’s on the front panel don’t
light up
The receiver is not plugged into the
mains
Make sure the mains lead is
properly plugged in
No signal (signal LED off)
The antenna cable is not connected
to the receiver
Make sure the parabolic antenna
cable is properly connected to the
receiver
The antenna plant is damaged
Check the plant is in working or-
der (parabola orientation, condi-
tion of antenna cable, commuter
and LNB efficiency). It would be
best to have the plant check by a
antenna specialist.
The plant is not compatible
Check the type of satellite plant (sin-
gle or dual feed, switch, IF IF). If in
doubt contact the installer.
No sound or image
The receiver is in standby
Turn on the receiver
The TV scart cable (or HDMI cable)
is not connected properly or the TV
is not on AV (or in HDMI)
Make sure the TV scart is properly
connected or tune in the TV to the
correct AV channel.
The television is turned off or
tuned into the wrong channel.
Turn on the TV and/or select the
right channel (e.g. A/V)
The channel you are trying to see is
out of date or coded
Change channel or perform a new
channel search
The remote control doesn’t work
Flat batteries or no batteries
Insert new batteries
The batteries are inserted with their
polarities the wrong way
Check the polarity of the batteries
(check the indications inside the
battery compartment)
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