Ice cubes stick together.
Ice making cycle is normal
but no ice formed.
Refrigerant in cooling
system leaks.
Verify by a qualified
technician.
Pipe in the cooling
system is blocked.
Verify by a qualified
technician.
The ice making cycle is
too long.
Stop the ice maker, and
restart it when the ice
blocks melt. Select the
small size ice cube
selection.
Water temperature in
inner tank is too low.
Replace the water.
Temperature of water
recommended at 40°F-
90°F.
Room temperature or
water temperature in
inner tank is too high.
The room temperature
should be 50°F-105°F,
water temperature should
be 40°F-90°F.
PROBLEM
POSSIBLE CAUSES
SOLUTION
“ADD WATER”
indicator light turns on.
Lack of Water.
Stop the ice maker, fill
water, and press “ON/
OFF” button again to
restart the unit.
Remove ice from ice
basket. Continuous press
“Select” button 5 seconds,
the unit could make ice 10
cycles even “Ice” indicator
is on.
Ice is full in basket.
“ICE FULL” indicator
is on.
9
TROUBLESHOOTING GUIDE
