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Contact, Return Policy
Customer Service Department
If you need spare parts, assistance in troubleshooting, or repair service, please contact Foxcroft
Customer Service at:
Foxcroft Equipment and Service, Co. Inc.
2101 Creek Road, P.O. Box 39
Glenmoore, PA 19343
Tel:
(800) 874-0590
(610) 942-2888
Fax:
(610) 942-2769
Email:
Website:
www.foxcroft.com
Customer Repair / Returns Policy
All systems returned for repair or replacement must be freight prepaid and include the following
information:
1.
A clearly written description of the malfunction.
2.
Name of person to contact and the phone number where they can be reached.
3.
Proper return address for shipping system back. Include preferred shipping method.
4.
A purchase order if the system is out of warranty to cover costs of repair.
5.
A Return Material Authorization Number (RMA) is required before shipping any products for
service. Call telephone number above to receive a RMA number.
NOTE:
Returns will only be held at Foxcroft for 90 days. If a decision is not made regarding the
repair, the product will be returned.
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