Chapter 5 - Troubleshooting and Support
Symptom 7: I Have No digital audio after installing the VIP Card.
Check:
Does the application provide sound support?
Is the sound level set correctly? Are the
cables connected correctly?
Is there an Interrupt Request (IRQ) conflict? When you ran the
SETUP VIPPORT
option of the SETVFX1 setup program, a test
was performed to determine if the IRQ value you selected
conflicted with another adapter in your computer system. This
check, although good, is not always foolproof and a conflict may
still exist. Try re-running the setup program and selecting a
different IRQ from the list displayed. After you exit the setup
program, reboot your computer for the changes to take effect.
Symptom 8: The VFX1 HEADGEAR does not work with my application.
Check:
The VFX1 HEADGEAR is functioning properly:
Does the application support the VFX1 HEADGEAR?
Determine if the application you are attempting to run supports
the VFX1 HEADGEAR directly (consult your software user's
manual or the software publisher). If the application supports
the VFX1 HEADGEAR in native mode and runs correctly
without the headset but not with it,then call Forte Technical
Support.
The VFX1 HEADGEAR is not functioning properly:
See other symptoms in this section.
FORTE provides supports for non-native mode applications by
simulating mouse and keyboard inputs through a special driver
program called "VRMOUSE". The functional mapping for a
given application's mouse and keyboard inputs to those of the
VFX1 HEADGEAR and CyberPuck are kept in an application
"personality" file named VRMOUSE.INI, developed by FQRTE.
Mappings from this file are loaded by the VRMOUSE driver to
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