NOTE:
For product features, please see the Major Product Summary pages and/or the Dealer Ordering Guide for availability.
27
February 2013
esourcebook.dealerconnection.com
RE&T: 2014 Source Book
Es
cape
Escape
Comfort/Convenience
2014
Signature Technologies
SYNC with MyFord — Key Features
• Provides an intuitive way to connect the driver with
an assortment of in-car technologies and their digital
life with voice commands using SYNC
• SYNC is an in-car, voice-activated,
(1)
fully integrated
communications and entertainment system that uses
Bluetooth
®(2)
wireless technology to allow drivers to
stay connected to the information, entertainment and
people they care about while on the road
• Voice command microphone flush-mounted in
headliner to help provide clear voice recognition of
100 spoken commands
• SYNC features include:
– 911 Assist that will assist occupants by placing a
911 emergency call in certain vehicle crashes by
using a properly paired phone inside the vehicle
(3)
– Vehicle Health Report (VHR) that helps
owners monitor the operating condition of their
vehicles and allows them to produce an easy-to-
understand report accessible on
support.ford.com
– SYNC AppLink
(4)
provides control of certain
smartphone applications using SYNC voice
commands, connecting to apps like Pandora
®(5)
internet radio and more with your iPhone
®(6)
,
BlackBerry
®(7)
or Android
TM(8)
platform mobile phones
– Advanced calling features such as caller ID, call
waiting, conference calling and more
– Audible text messages
– Automatic phone book transfer
– Instant voice recognition
– Multilingual voice recognition (English,
French, Spanish)
– Ringtone support
– Uninterrupted connections that allow going directly
from mobile phone to the hands-free phone in the
vehicle during the call
– Voice-activated control of a variety of media players
– Voice-activated hands-free calling
• 4.2" multifunction display centered in the
instrument cluster for vehicle-based information
– Monitors many vehicle systems to alert drivers of
potential vehicle problems and various conditions
with informational messages and/or warnings
(System Check)
– Used to program/configure different features of the
vehicle, such as:
• Trip 1 and 2: includes odometer, timer, distance to
empty and average fuel economy
• Information: includes MyKey data for miles driven
and number of keys programmed
• Settings: includes On/Off for various driver assist
features, duration of headlamp delay and more
• 4.2" LCD screen in the center stack for audio/
entertainment/phone information
– Provides eye level display for the radio and other
features/settings:
• CD/SiriusXM/Aux/Phone/Menu/Sound/Clock
• 5-way control pads on the steering wheel
– Left pad controls instrument cluster screen
– Right pad controls center stack screen
– Control pads are familiar and intuitive, provide
simple menu navigation and selection
• Media hub that includes:
– One audio input jack
– One USB port
• For a $60 annual upgrade fee, customers can
upgrade their SYNC subscription to include all the
features of SYNC Services, such as Traffic, Directions
and Information, Send to SYNC and 1 year or 20
sessions of Operator Assist
– You or your customer can log on to
support.ford.com
and follow the prompts
MAKE THE POINT: support.ford.com
Before your customer leaves the dealership,
help them set up their owner account at
support.ford.com
. This will help ensure their
satisfaction with SYNC, their new vehicle, you and
your dealership.
Support.ford.com
is the one-stop
site for owner information and support, updates
and customizations, compatibility information for
mobile phones and media players, and easy-to-use
videos to help your customer become familiar with
all that SYNC can do.
(1) Driving while distracted can result in loss of vehicle control. Only use
SYNC/MyFord Touch/other devices, even with voice commands, when
it’s safe to do so. Some features may be locked out while the vehicle is
in gear. Not all features are compatible with all phones.
(2) The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.
(3) The vehicle’s electrical system (including the battery), the wireless
service provider’s signal and a connected mobile phone must all be
available and operating for 911 Assist to function properly. These
systems may become damaged in a crash. The paired mobile phone
must be connected to SYNC, and the 911 Assist feature enabled, in
order for 911 to be dialed. When the feature is ON, 911 Assist uses your
paired and connected mobile phone to assist occupants to contact
emergency services by dialing 911 if your airbag deploys or, on certain
vehicles, if the emergency fuel pump shutoff is activated.
(4) SYNC AppLink is available on select models and compatible with
select smartphone platforms. Commands may vary by phone and
AppLink software.
(5) PANDORA, the PANDORA logo and the Pandora trade dress are
trademarks or registered trademarks of Pandora Media, Inc. used
with permission.
(6) iPhone is a registered trademark of Apple Inc. All rights reserved.
(7) The BlackBerry and RIM families of related marks, images and
symbols are the exclusive properties and trademarks of Research In
Motion Limited.
(8) Android is a trademark of Google Inc. Use of this trademark is subject
to Google Permissions.
