Voice command issues
Issue
Possible
cause(s)
Possible solution(s)
SYNC does not
understand or is
calling the wrong
contact when I
want to make a
call.
•
You may be
using the wrong
voice commands,
OR
•
You may not be
saying the name
exactly as it is
saved, OR
•
Contacts in your
phonebook may be
very short and
similar, or they
may contain
special characters,
OR
•
Your phonebook
contacts may be
saved in CAPS.
•
Review the phone voice
commands at the beginning of the
phone section.
•
Make sure you are saying the
contacts exactly as listed. For
example, if a contact is saved as
Joe Wilson, say “Call Joe Wilson”.
•
The system works better if you
list full names, such as “Joe
Wilson” rather than “Joe”.
•
Do not use special characters
such as 123 or ICE, as the system
does not recognize them.
•
If contacts are saved in CAPS,
you have to spell them. JAKE
requires you to say, “Call
J-A-K-E”.
MyFord Touch System Reset
The MyFord Touch system has System Reset feature that can be
performed if the function of a SYNC feature is lost. This reset is
intended to restore functionality and will not erase any information
previously stored in the system (such as paired devices, phonebook,
call history, text messages, or user settings). To perform a System
Reset, press and hold the Seek Up (>>) button while pressing and
holding the Radio Power button. After approximately 5 seconds the
screen will go black. Allow a 1-2 minutes for the system reset to
complete. You may then resume using the SYNC system.
526
MyFord Touch® (If Equipped)
2015 Taurus
Owners Guide gf, 2nd Printing, November 2014
USA (fus)